Senior collection operation officer
Kuwait international bank
Total years of experience :17 years, 3 Months
“I work in the Collections Department at the bank, specializing in operations. My responsibilities include reserving amounts for overdue customers, collecting outstanding payments through the system, processing requests, reconciling accounts for delinquent clients, sending collection emails, and managing collections for deceased customers in both banking and insurance sectors.”
Direct sales
Sales officer at the bank and personal service banks in the management of direct sales
1-Responsible of solving customer problems with phone lines and follow up with them.
2- Describing the new offers for both new and current clients.
3- Entering all required data for the clients and following up with the sales management
4- Team leader in one of the branches of the company to work on staff training and arrange work schedules and the introduction of daily reports and send e-mail
To managers.
And work on improving the sales branch and work the spirit of competition among employees
Sales
• Manage the operation of the showroom based on store concept merchandising.
• Maximizing sales and maintaining high standards of customer service while maintaining minimum cost levels. Fully responsible for showroom performance operations.
• Education & Qualifications: 2005-2006: High School -Zarqa, Jordan