Mohammad  Daoud, Business Analysis & project Management Associate

Mohammad Daoud

Business Analysis & project Management Associate

IGTINAM

Location
Jordan - Amman
Education
Bachelor's degree, Industrial Engineering /Jordan University ofScience and Technology
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Business Analysis & project Management Associate at IGTINAM
  • Jordan - Amman
  • My current job since October 2019

•project management

- Manage project life cycle from initiation to closer
- Define project scope, goals, and deliverables that support business goals
in collaboration with senior management and stakeholders.
- planning, coordinating, and implementing projects within the decided-upon
budget, timeline, and scope.
- Direct and manage project development activities.
- Develop project plans and associated communications documents.
- Plan and schedule project timelines and milestones using MS Project.
- Identify and manage project dependencies and critical paths.
- communicate project expectations to team members and stakeholders
- Coordinate internal resources and third parties/vendors for the execution
of projects.
- Manage Communication with clients
- Manage projects documentation
- Update Clients on the project's progress
- Liaise with project stakeholders on an ongoing basis.
- Identify and resolve issues and conflicts within the project team.
- Manage change requests
- Track project milestones and deliverables.

• Business process analysis

- Understanding the client Business process.
- Business Requirement gathering sessions with the relevant stakeholders
- Conducting Business Process analysis
- Developing Business Requirement document
- Communicating Business Requirements to the technical team.
- Support technical team through the implementation.
- Requirements gathering for project management solutions
- Requirements gathering for strategic management solutions

Business Analyst and project coordinator at E-tech system solutions
  • Jordan - Amman
  • March 2019 to October 2019

- Participating in the planning of the business analysis process.
- Coordinating and meeting with stakeholders in deferent departments for documentation.
- Business Requirements and data gathering
- Validate and analyze As-It Is processes
- Analyze the documented processes and find the opportunities of the optimization
- New business process documentation (As to be) process.
- Participating in analyzing concepts and process requirements.
-Study and document the gaps between the As-Is and To- Be processes
- Study the layout and organizational structure and submit a new suggestion for a future layout and organizational structure to be aligned with the To-Be processes.

Projects Management and operations Engineer at Petra Aluminium Co.
  • Jordan - Amman
  • June 2018 to February 2019

When assigned to a project my tasks would be the following but not limited to;
- Meet with clients to clarify specific requirements of the project.
- Involving all relevant stakeholders for ensuring technical feasibility.
- Create project schedules and time frame.
- Coordinate internal resources and third parties to Ensure resource availability and allocation.
- Manage information flow within concerned members.
- Manage changes to the project.
- deliver the project to client and get client acceptance.
- documenting all lessons learned for future best practice.
+ training new employees on the systems and the work flow.
+ solving any complexity happens through the life cycle of the project.

** MY biggest enhancement was recording and documenting all the flaws in the daily activates & general operations and exploring any improvement opportunities in addition to document all the suggestion from all levels of employees and making report for the upper management reflecting how Overcoming these flaws and improvement opportunities would affect the profitability, cost efficiency and customer satisfaction.

Business analysis and project Management trainee at e-tech system solutions
  • Jordan - Amman
  • October 2017 to January 2018

Business analysis and project Management trainee

Customer Service Assistant at kennywood amusement park
  • United States - Pennsylvania
  • June 2017 to October 2017

Traveled to USA on an exchange program, I worked there as a Customer Service Assistant team member at
kennywood amusement park.

Education

Bachelor's degree, Industrial Engineering /Jordan University ofScience and Technology
  • at Jordan university of science and technology
  • January 2017

Bachelor in Industrial Engineering Graduation project was about industrial engineering tools, optimization methods and business concept implementation in software development. - In Graduation project I worked on the following subjects; o Process reengineering o Software development life cycle o Business analysis o System analysis o Project management o Maintenance management system and computerized Maintenance management system o Root cause analyses o Product life cycle

Specialties & Skills

Business Process ReEngineering
Business Analysis
CRITICAL THINKING
MICROSOFT EXCEL
MICROSOFT WORD
MICROSOFT POWERPOINT
BUSINESS ANALYSIS
CONCEPT DEVELOPMENT
MICROSOFT PROJECT
smart draw modelling tool

Languages

Arabic
Native Speaker
English
Expert
Turkish
Beginner

Memberships

Jordan Engineers Association JEA
  • member
  • June 2018

Training and Certifications

project management professional (Certificate)
Date Attended:
December 2020
Valid Until:
December 2023
Introduction to Management information systems (Training)
Training Institute:
Online course
Date Attended:
November 2018
Duration:
9 hours
DOWNTIME: The Eight Types of Waste (Training)
Training Institute:
Jordanian Engineers Association
Date Attended:
June 2018
Duration:
3 hours
Strategic thinking workshop (Training)
Training Institute:
Jordanian Engineers Association
Date Attended:
November 2017
Duration:
3 hours
Integrated management systems Introduction to ISO (9001 + 45001 + 14001) (Training)
Training Institute:
Jordanian Engineers Association
Date Attended:
October 2018
Duration:
18 hours
Introduction to Business analysis (Training)
Training Institute:
Online course
Date Attended:
April 2018
Duration:
24 hours
Introduction to Lean and Lean Tools (Training)
Training Institute:
Jordan University of Science and technology
Date Attended:
February 2017
Duration:
24 hours
Total quality management (Training)
Training Institute:
Online course
Date Attended:
May 2017
Duration:
18 hours
Project management life cycle (online course) (Training)
Training Institute:
Rochester Institute of Technology
Date Attended:
September 2018
Duration:
60 hours