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Mohammad  Daoud, Business Analysis & project Management Associate

Mohammad Daoud

Business Analysis & project Management Associate·IGTINAM

Jordan

Bachelor's degree, Industrial Engineering /Jordan University ofScience and Technology

Work experience

Total years of experience: 8 years, 8 months

Business Analysis & project Management Associate

October 2019 - Present

IGTINAM

Amman, Jordan

October 2019 - Present

•project management

- Manage project life cycle from initiation to closer
- Define project scope, goals, and deliverables that support business goals
in collaboration with senior management and stakeholders.
- planning, coordinating, and implementing projects within the decided-upon
budget, timeline, and scope.
- Direct and manage project development activities.
- Develop project plans and associated communications documents.
- Plan and schedule project timelines and milestones using MS Project.
- Identify and manage project dependencies and critical paths.
- communicate project expectations to team members and stakeholders
- Coordinate internal resources and third parties/vendors for the execution
of projects.
- Manage Communication with clients
- Manage projects documentation
- Update Clients on the project's progress
- Liaise with project stakeholders on an ongoing basis.
- Identify and resolve issues and conflicts within the project team.
- Manage change requests
- Track project milestones and deliverables.

• Business process analysis

- Understanding the client Business process.
- Business Requirement gathering sessions with the relevant stakeholders
- Conducting Business Process analysis
- Developing Business Requirement document
- Communicating Business Requirements to the technical team.
- Support technical team through the implementation.
- Requirements gathering for project management solutions
- Requirements gathering for strategic management solutions

Company industry:
IT Services
Job role:
Consulting

Business Analyst and project coordinator

March 2019 - October 2019

E-tech system solutions

Amman, Jordan

March 2019 - October 2019

- Participating in the planning of the business analysis process.
- Coordinating and meeting with stakeholders in deferent departments for documentation.
- Business Requirements and data gathering
- Validate and analyze As-It Is processes
- Analyze the documented processes and find the opportunities of the optimization
- New business process documentation (As to be) process.
- Participating in analyzing concepts and process requirements.
-Study and document the gaps between the As-Is and To- Be processes
- Study the layout and organizational structure and submit a new suggestion for a future layout and organizational structure to be aligned with the To-Be processes.

Company industry:
IT Services
Job role:
Management

Projects Management and operations Engineer

June 2018 - February 2019

Petra Aluminium Co.

Amman, Jordan

June 2018 - February 2019

When assigned to a project my tasks would be the following but not limited to;
- Meet with clients to clarify specific requirements of the project.
- Involving all relevant stakeholders for ensuring technical feasibility.
- Create project schedules and time frame.
- Coordinate internal resources and third parties to Ensure resource availability and allocation.
- Manage information flow within concerned members.
- Manage changes to the project.
- deliver the project to client and get client acceptance.
- documenting all lessons learned for future best practice.
+ training new employees on the systems and the work flow.
+ solving any complexity happens through the life cycle of the project.

** MY biggest enhancement was recording and documenting all the flaws in the daily activates & general operations and exploring any improvement opportunities in addition to document all the suggestion from all levels of employees and making report for the upper management reflecting how Overcoming these flaws and improvement opportunities would affect the profitability, cost efficiency and customer satisfaction.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Business analysis and project Management trainee

October 2017 - January 2018

e-tech system solutions

Amman, Jordan

October 2017 - January 2018

Business analysis and project Management trainee

Company industry:
IT Services
Job role:
Management

Customer Service Assistant

June 2017 - October 2017

kennywood amusement park

Pennsylvania, United States

June 2017 - October 2017

Traveled to USA on an exchange program, I worked there as a Customer Service Assistant team member at
kennywood amusement park.

Company industry:
Entertainment
Job role:
Customer Service and Call Center

Education

Jordan university of science and technology

January 2017

January 2017

Bachelor's degree, Industrial Engineering /Jordan University ofScience and Technology

Jordan

GPA (point): 2.53 out of 4

GPA (point): 2.53 out of 4

Bachelor in Industrial Engineering Graduation project was about industrial engineering tools, optimization methods and business concept implementation in software development. - In Graduation project I worked on the following subjects; o Process reengineering o Software development life cycle o Business analysis o System analysis o Project management o Maintenance management system and computerized Maintenance management system o Root cause analyses o Product life cycle
View attachment

Skills

People Management
Expert
People Management
Expert
Project Management
Expert
Project Management
Expert
MS Project
Expert
MS Project
Expert
Business Process ReEngineering
Expert
Business Process ReEngineering
Expert
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
BUSINESS ANALYSIS
Beginner
BUSINESS ANALYSIS
Beginner
CONCEPT DEVELOPMENT
Beginner
CONCEPT DEVELOPMENT
Beginner
MICROSOFT PROJECT
Beginner
MICROSOFT PROJECT
Beginner
smart draw modelling tool
Intermediate
smart draw modelling tool
Intermediate

Languages

Arabic
Native Speaker
English
Expert
Turkish
Beginner

Memberships

Jordan Engineers Association JEA

member

June 2018

Training and Certifications

Certifications
project management professional
Dec 2020 - Dec 2023
Show credentials

Training
Introduction to Management information systems
Online course
Nov 2018
DOWNTIME: The Eight Types of Waste
Jordanian Engineers Association
Jun 2018
Strategic thinking workshop
Jordanian Engineers Association
Nov 2017
Integrated management systems Introduction to ISO (9001 + 45001 + 14001)
Jordanian Engineers Association
Oct 2018
Introduction to Business analysis
Online course
Apr 2018
Introduction to Lean and Lean Tools
Jordan University of Science and technology
Feb 2017
Total quality management
Online course
May 2017
Project management life cycle (online course)
Rochester Institute of Technology
Sep 2018