محمد الكلاس

• Launched GeoKing in Saudi Arabia and UAE, establishing a strong market presence and building relationships with key stakeholders.
• Secured a strategic partnership with Saudi Post, enhancing market positioning and visibility.
• Achieved 50% annual sales growth for three consecutive years, surpassing industry benchmarks and establishing the company as a market leader.
• Led solution development, hiring, and training of local teams, ensuring high standards of account management for tier-one clients.
• Key Tasks: P&L management, operations oversight, key account management, team recruitment and training, solution development.

• Developed a 3-year strategy plan for KSA, identifying growth segments and launching two new initiatives, driving business expansion.
• Set up back-office infrastructure across six cities, ensuring compliance with local regulations and aligning teams with organizational goals.
• Introduced an inventory warehousing system, saving SAR 300K annually by improving order tracking and client relations.
• Managed a P&L of ~SAR8M with a team of 75+ across KSA, achieving and exceeding sales targets through effective channel partnerships.
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• Established operations in three main cities, aligning all team members with organizational goals and improving operational efficiency.
• Drove sales growth by 20% annually over two years through new initiatives and competitive strategies.
• Recruited and trained a 45+ member team, creating a motivated, loyal workforce and reducing turnover.
• Enhanced customer relationships by developing a handheld application and web portal, improving data flow and increasing sales.
• Key Tasks: Market research, client relationship management, team KPI setting, operational restructuring, compliance management

• Promoted to Operations Manager due to strong performance, with responsibilities in HR coordination and project metrics.
• Designed customer-specific marketing solutions, contributing to business logistics and client audit compliance.
• Key Tasks: Project metric development, HR coordination, marketing solution design.

• Initiated a call follow-up regiment, adopted as a company-wide service standard, improving customer satisfaction scores.
• Provided customer service and technical support for top-tier clients, contributing to team success and new staff training. Initiated a call follow-up regiment, adopted as a company-wide service standard, improving customer satisfaction scores.
• Key Tasks: Customer support, technical analysis, program development, staff training.