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Mohammad Elsherif, Team leader and QA

Mohammad Elsherif

Team leader and QA·kuaishou company giza,

Egypt

Bachelor's degree, Translation

Work experience

Total years of experience: 13 years, 7 months

Team leader and QA

November 2024 - Present

kuaishou company giza,

Cairo, Egypt Remote

November 2024 - Present

Company industry:
Social Services

Sales manager

January 2025 - November 2025

Lamora Wood cairo,

Cairo, Egypt

January 2025 - November 2025

Company industry:
Home & Office Furniture

Senior sales

January 2024 - November 2024

Giza Wood Giza,

Cairo, Egypt

January 2024 - November 2024

Cultivating solid relationships with major customers to ensure a continues
flow of sales revenue

Company industry:
Home & Office Furniture

Corporate trainer

January 2020 - January 2024

Good wood Giza,

6th of October, Egypt

January 2020 - January 2024

• Delivering the companys product knowledge to the new comers

Company industry:
Home & Office Furniture

Senior sales

November 2020 - November 2023

Good Wood Giza,

6th of October, Egypt

November 2020 - November 2023

-Cultivating solid relationships with major customers to ensure a continues
flow of sales revenue

Company industry:
Home & Office Furniture

Customer service manager

January 2021 - January 2022

Good Wood Giza,

6th of October, Egypt

January 2021 - January 2022

Company industry:
Home & Office Furniture

Assistant general manager

November 2020 - November 2021

Good Wood Giza,

6th of October, Egypt

November 2020 - November 2021

assist in leading multiple departments. In some business organizational
structures, assists with the leadership of a specific department, such as sales
or accounting

Company industry:
Home & Office Furniture

Marketing assistant

November 2019 - November 2020

Good Wood Giza,

6th of October, Egypt

November 2019 - November 2020

Raising awareness about the companys products to its target

Company industry:
Home & Office Furniture

Customer service supervisor

January 2019 - January 2020

XCEED Giza,

6th of October, Egypt

January 2019 - January 2020

Answering all customer inquiries and solving their problems over
the phone

Company industry:
Call Centers & Customer Care Outsourcing

Customer service agent

January 2016 - January 2018

Asian innovation company

Cairo, Egypt Remote

January 2016 - January 2018

we were working on list of apps as a cs finding people inquiries and solving
it as app knowledge or unsuccessful recharges and so on tge apps were (
lamour -cuteu - fancy u - amour (ios) -wink - peppermint)
We were dealing with MENA region+ turkey from home rotational shifts
We also were monitoring Audio room cover pages and ban the one that
doesnt follow the regulations
Also we were self test the apps if theres any bug issue to report it

Company industry:
Call Centers & Customer Care Outsourcing

Supervisor

January 2011 - January 2015

EL MORSHEDY Giza,

6th of October, Egypt

January 2011 - January 2015

Supervising workers and directing them to their work and submitting reports
to the competent engineer

Company industry:
Construction & Building

Education

Ain shams university

May 2017

May 2017

Bachelor's degree, Translation

Egypt

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PRODUCT KNOWLEDGE
Intermediate
PRODUCT KNOWLEDGE
Intermediate
SALES
Intermediate
SALES
Intermediate
TRANSLATIONS
Intermediate
TRANSLATIONS
Intermediate

Languages

Arabic
Beginner
English
Beginner