Technical Project Manager
Huawei Technologies
Total years of experience :11 years, 3 Months
• Led the team through the bidding process and created a winning solution.
• Managed the project budget and ensured cost effectiveness with a team of 15 members.
• Completed and reviewed end-to-end project plans, including milestone reviews and status milestone reviews.
• Designed and reviewed solutions to ensure they met the project requirements and were feasible to implement.
• Identified potential issues that may have impacted the project timeline or budget and managed project risks.
• Oversaw project resources, including task allocation and scheduling.
• Conducted audits to ensure compatibility with existing systems and recommended solutions.
• Monitored data for reference and tracked project progress, analyzed data and recommended solutions based on findings.
• Served as technical support for customers, providing daily health reports and keeping customers up to date with the latest critical alarms to be solved.
• Provided effective leadership in overseeing all hardware installation and ensured appropriate integration of network products in various networks.
• Performed audits in wireless sites to ensure viability with the network and recommended solutions for incompatibility.
• Demonstrated strong customer service skills in coordinating with diverse clientele and providing assistance with customer inquiries and concerns.
• Identified and analyzed critical issues and developed support procedures for enhancing existing core network systems.
• Troubleshot during network outages, and performed root cause analysis for service interruption recovery.