MOHAMMAD MAHMOUD HASAN AL-HASHASH

مدير صيانه سيارات وقطع الغيار وحل مشاكل العملاء وكسب ثقتهم والالمام التام باحداثيات العمل وخبره واسعه والحمد لله في تطوير مكان العمل والعمل تحت ضغوط العملاء

regional service maintenance for north areas north and
Unaizah Buraidah and Hail to workshops Wallan company
Technical and administrative supervision of maintenance centers.
Organizing and arranging the maintenance center and its equipment to show its proper appearance and maintain equipment.
 Coordination with the spare parts department to match the replacement parts and submit a report to the department.
 Execution of all operations of the technical fault campaign issued by the parent company.
 Provide all documents required for security and claims as well as documents for the call for technical failures and submitted to the spare parts department to follow up the parent company.
Follow up complaints of the Ministry of Trade and Industry and solve customer problems
Skills
Experience in the management and development of maintenance centers and the department of plumbing and paint.
Proficiency in spoken and written English.
Mastering the use of computer and email.
Ability to develop development plans, incentives and promotions for maintenance centers and follow up their implementation.
Plan next month for each month
Leading personality and teamwork

Is a well known car service center in Hail, Saudi Arabia. And works on the maintenance of cars programmed, including mechanics, electricity, plumbing, painting and computer programming
Work on motivating workers, developing work and gaining customer trust
Make future plans to increase your monthly income
Work to solve customer problems if any
To determine the distribution of work, set priorities and tasks for each department.
Supervise the staff workshop directly and continuously, training and guidance when needed.
Responsible for the health and safety of workers, employees and customers at the maintenance center
Follow up the insurance companies and work to complete the work on time according to the agreements.
Allocation of work and support to staff at the Center and work in the most efficient and effective manner.
Assigning a responsible person for each department and accounting it for the end of each day
Pay attention to cleaning the workplace on a daily basis

I was working at Al Jomaih Automotive Company Hail Branch, which is the largest agent in the Middle East GMC as a service consultant at the beginning of the work and then developed into a maintenance supervisor and then the last five years worked as a maintenance manager Supervise
operations in the automotive service unit to ensure compliance with quality standards
Contact customers after reform and pay attention to them
Detect cars to identify defective components and facilitate the repair process
Supervise the activities of automotive service technicians to ensure efficient and timely performance of repairs
Conducting price negotiations with customers to reach a favorable deal for both management and customer
Supervise the recruitment and training of an effective car service team
Work on the Oracle program and file for each client with all faults
Maintain accurate record of all accounts and related financial information
Ensuring that car service personnel comply with environmental laws, regulations and company laws
Evaluate the performance of car service personnel in order to recognize and guide staff efficiency
Listen to customer complaints and help address their issues and resolve challenges
Supervise disposal of waste such as engine oil used, soot to ensure compliance with health and safety laws
Appointment of scheduled work duties for car service personnel according to their skills
Follow customers for feedback and make sure they are satisfied with the service received
Attend workshops and study relevant publications to keep abreast of developments in the automotive services industry.
Follow up Department of paint and paint cars insurance companies and accidents
The daily and monthly reports of the senior management in Riyadh

daily and weekly maintenance on all machines in the factory
Training courses for technicians
Development in work and fast delivery
Maintain the work of machines in a smooth natural form without stop
helping the productive people

I was working stations manager of petrol stations and increase the sales at the stations level and make the effort and the work of motivational cards and cards free for customers and incentives for technicians and work certificates of appreciation for his workers trained with clear and distinctive efforts and to ensure customer confidence and win new customers services Additional