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Mohammad Hindawi, IT Help Desk

Mohammad Hindawi

IT Help Desk·Hadi Hospital Kuwait

Kuwait

Bachelor's degree, Management Information Systems (MIS)

Work experience

Total years of experience: 10 years, 5 months

IT Help Desk

January 2022 - Present

Hadi Hospital Kuwait

Jabriya, Kuwait

January 2022 - Present

Provide technical support in a professional hospital environment and assist users with day
to-day IT-related issues. Support smooth operations by responding to technical needs,
coordinating user assistance, and contributing to system-related support tasks.
Company industry:
Other Healthcare Services

Freelance Sportswear / Jersey Designer

January 2016 - Present

Self-employed

Amman, Jordan •Remote

January 2016 - Present

Created sportswear and jersey designs for academies and custom clients, with strong
experience in custom apparel concepts and creative sports branding.
Company industry:
Graphic Design

Salesman

January 2021 - January 2022

Stars Group - Brand Sketchers

Amman, Jordan

January 2021 - January 2022

Handled customer service and daily sales activities in a retail environment. Strengthened
communication, product presentation, and customer interaction skills through direct sales
experience.
Company industry:
Retail & Wholesale

Salesman

January 2019 - November 2020

Azadea - Zara

Amman, Jordan

January 2019 - November 2020

Supported store operations and assisted customers in a fast-paced retail setting.
Developed strong service skills, teamwork, and the ability to work efficiently under pressure.
Company industry:
Retail & Wholesale

Electrical Technician

January 2016 - January 2019

Freelance Contracting

Amman, Jordan

January 2016 - January 2019

Worked on electrical tasks and contracting projects, building practical technical
knowledge, problem-solving ability, and field discipline.
Company industry:
Construction & Building

Education

Arab Open University - Kuwait

January 2028

January 2028

Bachelor's degree, Management Information Systems (MIS)

Kuwait

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
USER ASSISTANCE
Intermediate
USER ASSISTANCE
Intermediate

Languages

Arabic
Native Speaker
English
Expert