Senior Systems Engineer
MDS - STC project
Total years of experience :20 years, 2 Months
- Administering AD domain controllers Windows Server 2008/2012.
- Administering Exchange 2007/2010 servers (Mailbox, Hub, CAS & Edge).
- Active Directory
Creating & modifying AD sites, subnets, DHCP subnets & DNS records
Generating AD snapshots & querying information from snapshots
Checking SCOM alerts & Event logs for all DCs
Administering DNS, DHCP & group policies.
Monitoring Replication between AD domain controllers
Verifying Net logon, DNS, Replication & time synchronization
- SCOM
Creating & modifying subscriptions, subscribers & channels
Creating queries to search in SCOM ACS database
Checking for critical alerts in SCOM monitoring console
Verifying SMS & email flow availability
Creating groups in Authoring Mode
Creating & generating reports
Testing contingency plan
-Symanetc Patch Management
Monthly & urgent patch deployment
Software package delivery
Hardware & Software inventory
- Exchange
Verifying Databases mounting, Replication & Queues utilization
Checking SCOM alerts & Event logs for all Exchange servers
Connecting Disconnect mailboxes
Creating hub Transport rules
Configuring receiving connectors in SMTP relay servers
Restoring deleted specific emails
Administering SMTP Relay servers
Administering co-existence servers between on-premise & cloud servers
- SCCM
Monthly & urgent Deployment package
Software update group
Server devices collection
WSUS service
Deployment Monitoring Tool
- Enterprise Vault
Enabling/Disabling Archiving
Exporting archived emails to PST
Provisioning mailbox accounts
Forcing synchronization to certain mailbox
Generating EV reports
Testing contingency plan
- Hosting Controller & AD sync
Automating Provisioning of Users/Groups/Contacts
Configuring Exchange settings using HC console
Offering/Supporting self-service portal for end customers
Creating/Modifying mailboxes, DL & mail contacts.
Creating/Managing Mail Domains
Creating/Managing Mail Disclaimer/Outlook Anywhere/ActiveSync Policy
Creating/Assigning Mail policies.
Assigning Primary/Secondary roles to on-premise DCs
Ensuring consistency in Information/password synchronization between on- premise & Cloud Active Directory
Mapping objects from on-premise to Cloud AD
- Exclaimer Signature
Creating/modifying/applying signature templates
Creating/modifying/applying/testing signature policies
Deploying signature to remote users
Integrating with Active Directory
Forcing Signature Replication
- BMC Remedy (SLA considered) - Resolving incidents, standard changes, work orders & change requests.
- Generating Weekly, Monthly BMC Remedy requests performance reports
- Creating & Modifying shared folders, permissions, quota & file screen templates
- Resolving SCOM critical high priority alerts
- Reviewing Backup Operations especially for AD DCs & Exchange servers.
- Reviewing Exchange Databases & balancing them
- Active Directory Clean Up (Disable & Delete) Process (Users, contractors & workstations)
- Checking Servers logs for domain controllers, CAS servers & SCOM.
- Verifying that DCs Logs are regularly sent to SCOM ACS Server
- Generating snapshots from STC domains to query them by ADExplorer
- Moving new domain joined PCs to their respective OUs based on respective IP address range
- Updating windows security & high important patches using SCCM
- Querying SCOM ACS (Audit Collection Service) database to discover security actions such as removing user, adding member to group & disabling account.
- Using different 3rd party AD tools such as Lockout Status, ADRestore & Code Two Active Directory Photos.
- Resolving mailbox CLOUD issues at operational level
- Support for BlackBerry servers (checking connectivity, routing & DB connectivity)
- Administering Certification Authority Servers (Root, Policy & Issuing).
- Administering AD domain controllers Windows Server 2008/2012.
- Administering Exchange 2007/2010 servers (Mailbox, Hub, CAS & Edge).
- Active Directory
Creating & modifying AD sites, subnets, DHCP subnets & DNS records
Generating AD snapshots & querying information from snapshots
Checking SCOM alerts & Event logs for all DCs
Administering DNS, DHCP & group policies.
Monitoring Replication between AD domain controllers
Verifying Net logon, DNS, Replication & time synchronization
- SCOM
Creating & modifying subscriptions, subscribers & channels
Creating queries to search in SCOM ACS database
Checking for critical alerts in SCOM monitoring console
Verifying SMS & email flow availability
Creating groups in Authoring Mode
Creating & generating reports
Testing contingency plan
- Exchange
Verifying Databases mounting, Replication & Queues utilization
Checking SCOM alerts & Event logs for all Exchange servers
Connecting Disconnect mailboxes
Creating hub Transport rules
Configuring receiving connectors in SMTP relay servers
Restoring deleted specific emails
Administering SMTP Relay servers
Administering co-existence servers between on-premise & cloud servers
- SCCM
Monthly & urgent Deployment package
Software update group
Server devices collection
WSUS service
Deployment Monitoring Tool
- BlackBerry
Adding new users to BES service
Assigning email policy to users
Activating new devices
Checking DB connectivity
Testing contingency plan
- Enterprise Vault
Enabling/Disabling Archiving
Exporting archived emails to PST
Provisioning mailbox accounts
Forcing synchronization to certain mailbox
Generating EV reports
Testing contingency plan
- Hosting Controller & AD sync
Automating Provisioning of Users/Groups/Contacts
Configuring Exchange settings using HC console
Offering/Supporting self-service portal for end customers
Creating/Modifying mailboxes, DL & mail contacts.
Creating/Managing Mail Domains
Creating/Managing Mail Disclaimer/Outlook Anywhere/ActiveSync Policy
Creating/Assigning Mail policies.
Assigning Primary/Secondary roles to on-premise DCs
Ensuring consistency in Information/password synchronization between on- premise & Cloud Active Directory
Mapping objects from on-premise to Cloud AD
- Exclaimer Signature
Creating/modifying/applying signature templates
Creating/modifying/applying/testing signature policies
Deploying signature to remote users
Integrating with Active Directory
Forcing Signature Replication
- Operations Management Suite
Integrating SCOM with OMS
Connecting direct clients to OMS
Customizing Dashboards
Forwarding logs using OMS logs Analytics Forwarder
OMS integration with Power BI
- BMC Remedy (SLA considered) - Resolving incidents, standard changes, work orders & change requests.
- Generating Weekly, Monthly BMC Remedy requests performance reports
- Creating & Modifying shared folders, permissions, quota & file screen templates
- Resolving SCOM critical high priority alerts
- Reviewing Backup Operations especially for AD DCs & Exchange servers.
- Reviewing Exchange Databases & balancing them
- Active Directory Clean Up (Disable & Delete) Process (Users, contractors & workstations)
- Checking Servers logs for domain controllers, CAS servers & SCOM.
- Verifying that DCs Logs are regularly sent to SCOM ACS Server
- Generating snapshots from STC domains to query them by ADExplorer
- Moving new domain joined PCs to their respective OUs based on respective IP address range
- Updating windows security & high important patches using SCCM
- Querying SCOM ACS (Audit Collection Service) database to discover security actions such as removing user, adding member to group & disabling account.
- Using different 3rd party AD tools such as Lockout Status, ADRestore & Code Two Active Directory Photos.
- Resolving mailbox CLOUD issues at operational level
- Support for BlackBerry servers (checking connectivity, routing & DB connectivity)
- Administering Certification Authority Servers (Root, Policy & Issuing).
Administration of Active Directory, Windows server 2008, Exchange 2010, ISA 2006, TMG 2010, OCS 2007 R2, Lync 2010, FCS, WSUS, Hyper-V, PKI, RMS & SCOM servers.
Activating ITIL knowledge by creating a service catalogue & RACI chart for Operation Dept.
BlueCoat Proxy, McAfee Web Gateway & Websense.
Administration of Active Directory, Windows server 2003-2008, ISA 2006, OCS 2007 R2, FCS, WSUS, Hyper-V, PKI & RMS servers.
BlueCoat Proxy & Websense.
- Network Planning, Designing & Support
- Support for Servers & Clients.
- Monitoring, tuning & improving the system performance.
- Performing day-to-day tasks like system monitoring, reviewing system logs & verifying completion of scheduled jobs such as backups.
- Installing client software, granting & maintaining access rights.
- Backing up data and provides support for the enterprise management system.
- Evaluating new HW & SW to meet business needs.
- Building Active Directory domain controllers & ISA server at the HO.
- Support for servers & Clients in the HO site & around 200 clients at 10 sites.
- Network Planning, Designing & Support at HO & 10 sites in Riyadh.
- Monitoring, tuning & improving the system performance.
- Performing daily tasks like system monitoring, reviewing system logs & verifying completion of scheduled jobs such as backups.
- Installing client software, granting & maintaining access rights.
- Backing up data and provides support for the enterprise management system.
- Evaluating new HW & SW to meet business requirements.
Information Technology Infrastructure Library (ITIL)
CCNA CCNP
MCP Passed 5 exams in my way to be MCSE & MCDBA
Computer Science