محمد عرفان, Sales / Technical Support Engineer

محمد عرفان

Sales / Technical Support Engineer

Swami Computers

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس,
الخبرات
6 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 8 أشهر

Sales / Technical Support Engineer في Swami Computers
  • الهند
  • أغسطس 2014 إلى فبراير 2016

Selling the IT Equipment and providing after sales support.

Providing support for all Hardware and software problems

Providing consulatintion for buying the hardware according to the requirement of the client.

Providing on call support (24x7) for Clients

Providing Internet services as the in charge of Swamy cyber café.

Providing Support to Local Internet Services Provider (BSNL, Reliance & Airtel).

Technical Support Engineer في Star Game (IT Support Division)
  • المملكة العربية السعودية
  • يوليو 2012 إلى يوليو 2014

Providing support for all Hardware and software problems

Configuring outlook and providing support for the staff and clients

Providing on call support (24x7) for Clients

Working in shift on weekly rotation and giving onsite support.

Desktop management (Windows XP, Windows Vista, Windows7).

Providing Internet Services.

Ensure working of Routers, Switches, LAN and Internet.

FMS Engineer في TATA Bluescope Steel Ltd
  • الهند
  • أغسطس 2010 إلى يونيو 2012

Installation, Maintenance & Troubleshooting of Computer Hardware Devices.

Installation of Windows 2k and 2k3 Servers 2k8 Servers.

Installation and configuring of Printers (Laser, DMP etc.).

Providing Technical & Desktop level support to more than 200 users.

Installation, Configure &Maintenance of MS Outlook.

Installation, Troubleshooting & Assembling of all type of Branded & Non- Banded of Pc’s.

Desktop Support Engineer في Blue Chip Pvt. LTD
  • الهند - جايبور
  • أبريل 2009 إلى أبريل 2010

Assembling and Installation of New PC’s.

H/W & S/W Troubleshooting.

Servicing & Repairing of Printers (Dot matrix Printer, Laser Printer, and Inkjet Printer).

Installation of all windows based Operating System software

Repairing all kind of PC Motherboards, HDD and other components.

Repairing and Installing the Software in laptops

الخلفية التعليمية

بكالوريوس,
  • في Bikaner university
  • يونيو 2009
بكالوريوس, Bechelor of Commerce with Computer Science
  • في Mohta Collage affiliated with Maharaja Ganga Singh University Rajasthan
  • أبريل 2009

3 Years Degree for Bachelor of Commerce with Computer Science.

Specialties & Skills

IT Technical Support
LAN WAN
Network Development
Exchange Connectivity
Microsoft Office
Self Depanded
Troubleshooting Expert
Hardworking

اللغات

الانجليزية
متوسط
العربية
متوسط
الهندية
اللغة الأم

العضويات

Star Game TAif Saudia Arebia
  • System Engineer
  • July 2012

التدريب و الشهادات

MCITP (الشهادة)
تاريخ الدورة:
April 2010
صالحة لغاية:
April 2011