Mohammad Kanabta, customer service officer

Mohammad Kanabta

customer service officer

Al Nisr Al Arabi Insurance Company

Lieu
Jordanie - Amman
Éducation
Baccalauréat, E-business and Commerce
Expérience
8 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 6 Mois

customer service officer à Al Nisr Al Arabi Insurance Company
  • Jordanie - Amman
  • Je travaille ici depuis mars 2019

Learning and understanding company insurance products including life, investment and medical products.
Daily communication with clients, billing representatives, underwriters, and claims adjusters.
Generates updates to client files daily in company applied systems and management systems.
Providing customers with detailed information about policies and products.
Handling the company’s VIP clients.
In charge of outside operations for the company’s direct sales clients
Trained two new staff members with company’s insurance
management system, phone inquiries, life/investment insurance products, and inner-office standard procedures.
Managing the customer complaint database.

Cabin crew à Royal Jordanianian
  • Jordanie - Amman
  • mars 2016 à mars 2019
Operations Officer à metcorp
  • Jordanie - Amman
  • décembre 2015 à mars 2016

Éducation

Baccalauréat, E-business and Commerce
  • à University Of Petra
  • septembre 2015

Specialties & Skills

Accountability
Problem Solving
Term Life Insurance
operations
Customer Service
team management
teamwork
problem solving
marketing
operation
microsoft powerpoint

Profils Sociaux

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Langues

Arabe
Langue Maternelle
Anglais
Expert

Loisirs

  • traveling, cooking, swimming