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تم إلغاء حظر المستخدم بنجاح
محمد خالد  عبدالله عابدين, Business Relationship Manager (BRM)

محمد خالد عبدالله عابدين

Business Relationship Manager (BRM)·Warba Bank

الكويت

بكالوريوس, Management Information Systems (MIS)

الخبرة العملية

مجموع سنوات الخبرة: 31 سنوات, 5 أشهر

Business Relationship Manager (BRM)

فبراير 2020 - حتى الآن

Warba Bank

الكويت، الكويت

فبراير 2020 - حتى الآن

As a Business Relationship Manager, I must establish and maintain a relationship between IT and the business and increase the value realized from IT assets, investments, and capabilities. Also responsible for understanding the business, assisting in prioritizing projects, ensuring that projects align with the technology that provides maximum return on investment, and directing IT strategy in support of the overall business strategy.

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

CEO

يناير 2009 - حتى الآن

Intigate Technologies

دلهي، الهند

يناير 2009 - حتى الآن

Highlights:
Designed and Implemented the following project:
• The first fully automated restaurant in the Middle East (E-club).
• Yintran Biggest Digital wallet application in Hong Kong
• OneAd application which has more than 25 million downloads in India and is the top 1 free Application in Google Play India. With More than 25 Million Downloads
• Barcelona club Sport Business Institute
• SPower Play Fields Online reservation and management System
• Provision Sport Event Management
• Kuwait Running Club (limitless)
• Major Charity Groups in Kuwait portals for online donations Alturath, Sebaq Alkhaire, Adahi, Kuwait Food Bank, Aafaq Charity
• Eureka B2C Ecommerce
• Inshaee B2B Ecommerce
• Libbsy B2B Ecommerce
• Biubyan Bank Top management Balance Score Card (BSC)
• KFH Branding management System
• Kuwait National Bank (NBK) Payment Gateway for eureka Ecommerce
• eMall Customer Loyalty Program
• KIPIC Website
• KIPIC Enterprise Portal
• Mishary Alafasy Official Media Library app
• John B Wells American TV Show portal
• Prosper Learning Management System LMS

Awards:
• Top 25 Sport Technology Solution Provider - 2017 by CIO Outlook.
• Yintran Recipient of Hong Kong ICT Award - 2016
• Shik Salem Al Ali Award Nomination for Inshaee App.

Responsibilities:
• Lead and mentor multi-disciplinary teams of business process consultants / automation / digitization / digitalization experts to help transform the companies by improving existing processes leveraging technology.
• Develop and implement a strategy to help clients renew their existing landscapes to fundamentally drive down costs using automation and business intelligence.
• Render professional advice and guidance to clients in the areas of strategy and operations, understand and translate their requirements into business/technology solutions that deliver business value.
• Provide consultation to clients around digital roadmap and business case development with to increase company’s performance and meet long-term strategic objectives.
• Develop strategies to encourage users to use new technologies for streamlined, shared and efficient way of working.
• Deliver step change in business performance by applying analytic techniques that augment/transform operational business processes, using leading technology frameworks.
• Introduce innovative company software solutions to client in order to streamline their business processes, improve productivity and drive maximum profit.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

CTO Chief Technology Officer

يناير 2001 - يناير 2020

The Contractor Groups of company (TCC)

الكويت، الكويت

يناير 2001 - يناير 2020

TCC is a Kuwaiti Group of company compromise of the following Eureka General Trading Company (Electronic MEGA store retail chain), eFashion an all Branded fashion retails chain, Edam Group of restaurant (Kasab, eClub, and Yaki),

Highlights:

Designed Developed and Implemented the following project:
• Management information system MIS
• Eureka Credit portfolio System
• Eureka Call center application
• Eureka Helpdesk
• Eureka eService
• Eureka Replenishment System
• Eureka Time and attendance Application

Designed and Implemented the following project:
• Eureka Website
• Eureka Ecommerce
• Efashion Inventory Management System
• Edam website for Kasab, Yaki and Eclub
• Customer Loyalty Management

Responsibilities:
• Developed and executed high quality business strategies and plans ensuring alignment with short-term and long-term business objectives.
• Understood the market dynamics through market research, analyzed competitor moves to generate market-share metrics, identified business growth opportunities and adjusted business plans to capture market share in new areas.
• Identified and implemented necessary changes to enable the business to perform to its optimum ability.
• Created and implemented strategies to improve business processes; defined digital technology roadmaps in collaboration with business stakeholders, business partners’ team to support business growth.
• Oversaw all areas of the business, implemented operational changes and delivered measurable improvements.
• Developed a roadmap for driving digital transformation and process improvement in the organization.
• Performed periodic reviews with internal and external stakeholders to review operational changes.
• Focused on creating an environment that promotes great performance and positive morale; motivated subordinates, encouraged employee engagement and trained a high performing managerial team.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
تكنولوجيا المعلومات

Sr. System Analyst

يناير 1995 - يناير 2020

KNPC

الأحمدى، الكويت

يناير 1995 - يناير 2020

Highlights:

Training and Knowledge transfer:
• In 1994, as one from a group of 4 consultants, I have created 10 course training materials and trained more than 1200 employees with the purpose of spreading computer literacy and develop computer skills.
• Publishing a computer magazine called TIPS, thousands of copies were distributed to many employees in the company for 3 years.

Development:
• Developed the first helpdesk system in (KNPC)
• Developed the first IVR system in KNPC to register Helpdesk call via telephone interacting
• Developed the first Document management system (WFS) in KNPC
• Develop the first Time & Attendance system in KNPC and managed the implementation and integration of 250 Fingerprint Machine for all KNPC sites
• During the Y2K crises in year 2000, Solved a problem in the management of fuel and cargo sales planning related to Y2K replacing a very old Lotus 1-2-3 system with a newly developed system, that maintained the business continuity for the planning for oil cargo and shipments.
• Develop the first Web Recruitment system in KNPC (E- Recruitment).
• Develop the first KNPC Portal for STOT which became later MOG department the gateway enables the field operators to monitor production performance and update data from all refineries remotely.
• Develop the first IOW in KNPC and second in the World, the system monitors 10000 sensors in the refinery units per minute, issuing alerts through messages, the system proposes to rectifies the issues, and follow-up the issue until the issue get solved, two papers where presented in both America and Qatar during the petroleum forums.
• Designed and implemented the first Medial system in KNPC for the 4 available clinics which is still in service and working for the last 10 years
• Designed the new web Piping inspection system PIS system in KNPC

Awards:
• Employee of the Year Award
• More than 25 thank you cards

Investigation Committees:
• Part of Multiple investigation committees responsible for accidents simulation which was presented to the National Assembly and to the Minister of Oil

مجال الشركة:
النفط والغاز
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Cyprus College

يونيو 1990

يونيو 1990

بكالوريوس، Management Information Systems (MIS)

قبرص

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

Management Information Systems (MIS) is a challenging field of study focused on integrating computer-based information technology solutions and business processes to meet the information needs of businesses and other enterprises.
عرض المرفق

Frederick University

يونيو 1988

يونيو 1988

دبلوم عالي، Business Administration

قبرص

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

The Higher Diploma in Business is a three-year program that is aimed at developing the range of cross-enterprise skills required of modern competitive organizations. The program is ideal for anyone without a business qualification wishing to develop key business and management skills in Accounting, Economy, Marketing, computing & business business
عرض المرفق

Umm Al-Qura High School

يونيو 1985

يونيو 1985

الثانوية العامة أو ما يعادلها، Science

الكويت

المعدل التراكمي (نسبة مئوية): 61%

المعدل التراكمي (نسبة مئوية): 61%

Higher School in science from Umm Al-Qura High School
عرض المرفق

Skills

Analytics
Expert
Analytics
Expert
Innovation
Expert
Innovation
Expert
Automation
Expert
Automation
Expert
System Analysis
Expert
System Analysis
Expert
Digital Strategy
Expert
Digital Strategy
Expert
Innovation Programs
Expert
Innovation Programs
Expert
Problem Solving Ability
Expert
Problem Solving Ability
Expert
Digital Strategy & Innovation
Expert
Digital Strategy & Innovation
Expert
Business Analysis
Expert
Business Analysis
Expert
System Analysis
Expert
System Analysis
Expert
Business Automation
Expert
Business Automation
Expert
Digital Transformation
Expert
Digital Transformation
Expert
Liaison and Coordination
Expert
Liaison and Coordination
Expert
Stakeholder Engagement
Expert
Stakeholder Engagement
Expert
Client Relationship Management
Expert
Client Relationship Management
Expert
Customer Experience
Expert
Customer Experience
Expert
Business Intelligence
Expert
Business Intelligence
Expert
Digital Implementation
Expert
Digital Implementation
Expert
Team/People Management
Expert
Team/People Management
Expert
Excellent Collaboration Skills
Expert
Excellent Collaboration Skills
Expert
Thought Leadership
Expert
Thought Leadership
Expert
Decision Facilitation
Expert
Decision Facilitation
Expert
Strong Business Acumen
Expert
Strong Business Acumen
Expert

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
اليونانية
مبتدئ
الهندية
مبتدئ
التاغلوج
مبتدئ

التدريب و الشهادات

التدريب
Oracle Application express workshop l ED2
Oracle University
Mar 2017
Oracle Application express workshop ll ED2
Oracle University
Mar 2017
Cyber Crimes Presentation
KNPC
May 2018
Honeywell It/Ot Awareness-196-181212
New Horizon
Dec 2018
Kuwaiti Pioneers Of Data Science -196-190108
CODI
Jan 2019
Schneider It/Ot Awareness-196-190109
New Horizon
Jan 2019
How to Operate in Global, Diverse and Virtual Teams
New Horizon
Feb 2019
IT Continuity Management Specialist
New Horizon
Apr 2019

الهوايات

  • Volunteering and community involvement, Blogging
    I volunteered during the Kuwait invasion helping the community in Kuwait by delivering food, I am also valentine using my computer knowledge in many charity groups to either enable them in IT or empower them with software & soft Skills I use LinkedIn and post as an IT influencer to spread knowledge and information and actively do seminars https://www.linkedin.com/in/khaled-abden/.