Project Manager - Soft Service
Almajal Service Master G4s
Total years of experience :13 years, 1 Months
1. Service Coordination: Managing various soft
services such as cleaning, janitorial, landscaping.
2. Staff Management: Supervising and scheduling
the soft service staff, which may include cleaning
crews, and administrative support.
3. Budget Management: Creating and managing
budgets for soft services, ensuring
cost-effectiveness while maintaining quality.
4. Quality Control: Implementing and monitoring
quality control measures to ensure that services
meet or exceed established standards.
5. Vendor Management: Managing relationships
with vendors and suppliers to ensure timely
delivery and cost-effective services.
6. Compliance: Ensuring compliance with health
and safety regulations, environmental standards,
and any other relevant regulations.
7. Client : Liaising with clients to understand their
needs and address any concerns or requests
related to soft services.
8. Performance Evaluation: Conducting
performance reviews for soft service staff,
identifying areas for improvement, and providing
training when necessary.
9. Inventory Management: Overseeing inventory
of supplies and materials needed for soft
services, including cleaning products, office
supplies.
10. Emergency Response: Developing and
implementing emergency response plans for soft
services.
11. Reporting: Generating regular reports on the
performance of soft services, including metrics
like cost savings, customer satisfaction, and
efficiency.
12. Continuous Improvement: Identifying areas
for improvement and implementing new
processes or technologies to enhance the
delivery of soft services.
13. Sustainability Initiatives: Promoting and
implementing sustainability initiatives related to
soft services, such as recycling programs or
energy-saving measures.
14. Training and Development: Providing training
and development opportunities for soft service
staff to enhance their skills and knowledge.
15. Communication: Maintaining open and
effective communication with all stakeholders,
including clients, vendors.
1. Event Coordination: Assist in the planning
and execution of events, including weddings,
conferences, banquets, and corporate
meetings, ensuring they run smoothly and
meet the clients' expectations.
2. Client Relations: Work closely with clients to
understand their event requirements, provide
guidance, and address their needs and
concerns, ensuring a high level of customer
satisfaction.
3. Vendor Management: Coordinate with
external suppliers and vendors for services
such as catering, floral arrangements, AV
equipment, and entertainment, negotiating
contracts and ensuring timely delivery.
4. Staff Supervision: Oversee event staff,
including waitstaff, event setup crews, and
other support personnel, ensuring they are
well-trained and organized.
5. Budget Management: Assist in creating and
managing event budgets, ensuring all
expenses are within the allocated budget and
seeking cost-effective solutions.
6. Event Logistics: Manage logistical aspects of
events, including room setup, decor, audio-
visual equipment, and any other special
requirements.
7. Scheduling: Create and maintain event
schedules, coordinating with various
departments to ensure all elements are in
place and on time.
8. Quality Control: Maintain high standards of
service, decor, and cuisine to meet the hotel's
5-star reputation.
9. Safety and Compliance: Ensure that all
events adhere to safety regulations and hotel
policies, including fire codes and health
regulations.
10. Reporting: Generate event reports,