mohammad moosa

• Cultivated and maintained robust relationships with insurance companies and related stakeholders, fostering effective
communication channels.
• Kept abreast of dynamic changes in insurance regulations and laws, ensuring the companys compliance and proactive adaptation
to industry shifts.
• Played a pivotal role in the insurance contract review process, evolving from assistance to independently reviewing contracts to
align with company standards.
• Spearheaded the seamless renewal and submission of the insurance program, meticulously reviewing policies terms and
conditions for consideration by the insurance committee.
• Provided crucial support in determining claims settlement values, navigating settlement negotiations, and applying policy terms and
legal principles to claims.
• Conducted in-depth analysis and investigation of complex insurance claims to proactively prevent fraud, ensuring timely and fair
resolutions.
• Managed end-to-end processes for subsidiaries companies insurance needs, from handling requests and claims to liaising with
insurance companies
• Oversaw governmental department interactions to ensure proper activation of insurance.
• Streamlined motor insurance transactions, handling tasks such as additions, deletions, and claims.
• Implementation of a unified system for all insurance conditions for contractors all risk insurance and other insurances in the
contracting sector, such as professional indemnity insurance.
• Huge savings on the renewal of motor insurance and the reconstruction of contractors and plants machinery insurance CPM from
scratch.

• Facilitate communication with healthcare providers and insurance companies, addressing contract-related inquiries and resolving
issues related to claims status and payments.
• Ensure the accuracy and currency of insurance records and documentation, maintaining meticulous attention to detail.
• Identify and report billing and coding errors, promptly addressing discrepancies to maintain financial accuracy.
• Keep abreast of changes in healthcare laws and regulations, particularly those related to billing, coding systems, and
reimbursement, ensuring compliance and efficient operations.

Top Achievements:
Achieve a savings in insurance premiums of 75% over 3 years.
Following up on compensation and closing old claims and recovering compensation in excess of $ 2 million in 3 years.
Recasting insurance coverage by removing unnecessary policies and replacing them with other policies that meet the companys realistic and necessary coverage.

Responsibilities:
Advise on the structure and design of the insurance program
Contribute in developing insurance documentation for renewal process
Approach insurance companies for renewal quotations
Advice on insurance selection
Obtain cover notes, policy wordings and other policy documentation for approval
Present claims to insurers
Review and advice in matters relating to claim circumstances and management
Ensure the coverage is continues to operational management.
Ensure the procedures & practices are in line with the company Insurance cover.
Responsible for medical insurance verification and accurate communication to employees regarding the insurance coverage.

• Cultivated and maintained robust relationships with insurance companies and related stakeholders, fostering effective
communication channels.
• Kept abreast of dynamic changes in insurance regulations and laws, ensuring the companys compliance and proactive adaptation
to industry shifts.
• Played a pivotal role in the insurance contract review process, evolving from assistance to independently reviewing contracts to
align with company standards.
• Spearheaded the seamless renewal and submission of the insurance program, meticulously reviewing policies terms and
conditions for consideration by the insurance committee.
• Provided crucial support in determining claims settlement values, navigating settlement negotiations, and applying policy terms and
legal principles to claims.
• Conducted in-depth analysis and investigation of complex insurance claims to proactively prevent fraud, ensuring timely and fair
resolutions.
• Managed end-to-end processes for employee medical insurance, from handling requests and claims to liaising with insurance
companies and HR.
• Implemented a proactive approach to address employee inquiries related to medical services, insurance certificates, pending
approvals, and more.
• Oversaw governmental department interactions to ensure proper activation of insurance.
• Maintained meticulous records by reviewing medical transaction invoices and coordinating reconciliation processes with the
invoicing department.
• Streamlined motor insurance transactions, handling tasks such as additions, deletions, and claims.
• Orchestrated and coordinated meetings, conferences, travel arrangements, and other events for the CFO.
◦ Effectively organized incoming and outgoing correspondence, ensuring a systematic and efficient workflow.
◦ Prepared reports, presentations, and documents, showcasing a commitment to delivering high-quality outputs.
◦ Managed phone calls and emails with professionalism and efficiency, reflecting a strong commitment to effective communication.
◦ Arranged logistical support for meetings and events, ensuring a seamless and well-organized environment.
◦ Summarized meetings and provided necessary follow-up on discussed issues and tasks, contributing to enhanced organizational
efficiency.
◦ Proactively undertook additional duties as assigned by the CFO, showcasing flexibility and a readiness to contribute beyond defined
roles.

To meet the companys customers to advise them with products of the companys insurance and
investment.
Coordinating delivery of documents from / services to clients.
Developing and maintaining relationships with internal parties, under writing, Credit & Risk,
Marketing which helps to expedite transactions and resolve customer concerns.
Meeting with Team Leader on a daily basis to report the previous day’s activities.
Establishing relationship and maintain contact with existing and potential clients.
Assisting the Team Leader in resolving escalated customer problems and complaints &
maintaining strong relationship for continued business.

• Conducted meetings with company customers, providing valuable advice on available products within the insurance industry.
• Coordinated the efficient delivery of documents to and from clients, ensuring a streamlined communication process.
• Developed and maintained strong relationships with internal parties, including underwriting, Credit & Risk, and Marketing teams.
• Established and nurtured relationships with both existing and potential clients, fostering trust and loyalty in the business.

To meet the companys customers to advise them with products of the companys insurance and
investment.
Coordinating delivery of documents from / services to clients.
Developing and maintaining relationships with internal parties, under writing, Credit & Risk,
Marketing which helps to expedite transactions and resolve customer concerns.
Meeting with Team Leader on a daily basis to report the previous day’s activities.
Establishing relationship and maintain contact with existing and potential clients.
Assisting the Team Leader in resolving escalated customer problems and complaints &
maintaining strong relationship for continued business.

• Conducted meetings with the companys customers, offering expert advice on the available products within the insurance industry.
• Efficiently coordinated the delivery of documents to and from clients, ensuring a smooth and organized process.
• Developed and maintained strong relationships with internal parties, collaborating closely with underwriting, Credit & Risk, and
Marketing teams.
• Established and cultivated relationships while maintaining regular contact with both existing and potential clients, contributing to the
growth and retention of the client base.

Achieve the maximum commissions as a result of the monthly sales figures for numbers greater
than required.
Achieving first place in the marketing of the bank various products for three consecutive months
during the months of February and March and April 2010.
Insert more than 200 companies and clients to the banks clients list.
Key Responsibilities
Selling the bank’s products and services to new accounts via cold calling, telemarketing and
networking with third party referral sources, with achieving the monthly and annual assigned
financial targets.
Coordinating delivery of documents from / services to clients.
Working with inside office representatives to keep account activities and literature up to date.
Developing and maintaining relationships with internal parties, Operations, Credit & Risk,
Marketing which helps to expedite transactions and resolve customer concerns.
Meeting with Team Leader on a daily basis to report the previous day’s activities.
Establishing relationship and maintain contact with existing and potential clients.
Assisting the Team Leader in resolving escalated customer problems and complaints &
maintaining strong relationship for continued business.