محمد ناصر نصار, Senior Executive Corporate Sales/Telesales Executive

محمد ناصر نصار

Senior Executive Corporate Sales/Telesales Executive

Du Telecom (Channel Partner)

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Commerce
الخبرات
6 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 0 أشهر

Senior Executive Corporate Sales/Telesales Executive في Du Telecom (Channel Partner)
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2016 إلى يونيو 2018

►Directly meet face to face with companies (B2B & B2C) clients of managerial level for permote the company corporate business.
►Prepare meeting schedule with clients & customers of corporate companies. Promote the Business (Postpaid Corporate Plans, Fixed Services, Cloud Services)
►Handle Corporate companies accounts.Hunting & Forming sales including key accounts manage & check them daily/Weekly/Monthly basis for renewal or new services.
►Handling the back office work, including Telesales, prepare the reports & follow up in response to queries from Customers.

Retail Customer Services Sales Support/Key Accounts Management في Du Telecom
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى سبتمبر 2016

►Handle Corporate Companies Accounts Complete the customers requirements, follow up complaints, raise trouble tickets & increase sales by using techniques up selling & cross selling.
►Prepare meeting schedule with clients & customers of corporate companies.
►To promptly transmit to the company in accordance with the rules all applications & information received including payment made.
►Participate to one on one meeting with the Govt & Sami Govt companies customers & provide the proper documentation for activities & production.
►Follow the company guidelines contained in the company’s sales practices manual.
►To Participate to all planned training sessions in accordance to company training program.
►Comply with all business quality & persistence control best practices well as meet the company customer services standards.

Customer Service And Sales Support في Mobilink GSM
  • باكستان - ملتان
  • أكتوبر 2010 إلى نوفمبر 2012

►Handling face-to-face enquiries from customers. Providing help and advice to customers using our organization’s products or services.
►Communicating courteously with customers by telephone, email, letter and face to face.
►Investigating and solving customers' problems. Handling customer complaints. Issuing refunds or compensation to customers.
►Meeting with managers to discuss possible improvements to customer service.
►Keeping ahead of developments in customer service by going to meetings and attending courses. Managing customer round table.
►Provide these services also regarding work (MNP(Mobile Number Portability) New sim Activate, Value added services activate, Block non legal Sims Cards, Change of ownership, Packages Change.

الخلفية التعليمية

بكالوريوس, Commerce
  • في islamia University (BWP Pakistan)
  • سبتمبر 2010

Specialties & Skills

Supervising
Administration
Customer Service
Marketing
Sales and Marketing
Sales and Marketing
Customer Services
Direct Sales
Supervision
Market Research
Documentation
Data Entry
Team Leader

اللغات

الانجليزية
متمرّس
العربية
متوسط
البنجابية
اللغة الأم
الأوردو
متمرّس
الهندية
متوسط
الباشتو
متوسط