Senior Software Engineer
CERNER CORPORATION
مجموع سنوات الخبرة :13 years, 3 أشهر
Oversee and streamline entire aspects of clinical reporting with keen focus on increasing efficiency of software engineering activities. Develop and implement strategic different clinical solutions using CCL (Cerner Command Language) to ensure smooth running of technical operations. Create and execute improvements on current code, as well as establish completely new code to improve clinical workflows. Plan and conduct onsite visits to meet client requirements/demands and enable success of new projects. Execute and spearhead optimization project for continuous process and performance improvement. Deliver effective leadership and guidance to new associates within team and other departments to increase awareness about organization policies/procedures. Administer and upgrade several internal SQL databases, storing internal company data in secure consistent way to help developing real time utilities and dashboards.
Key Achievements:
▪ Launched internal tools that supported in upgrading efficiency/effectiveness of day-to-day operations.
▪ Evaluated and upgraded business intelligence reporting system, which streamlined information flow.
▪ Created departmental KPI dashboard using Web Development (PHP, HTML, JavaScript, CSS, SQL, Google Charts; provided a comprehensive view of department performance and find areas to improve.
▪ Uncovered and minimized issues by devising and executing proactive system; updated stakeholders regarding ongoing progress for strategic improvements/initiatives development and implementation.
▪ Established Web Portal from scratch to complete tasks on backend servers (PHP, HTML, JavaScript, SQL).
Provided high-level tier-2 technical support for Cerner Patient Portal Solution, while conducting root cause analysis with an aim of improving performance of IT systems. Initiated and completed quality audit of tickets and calls. Accumulated and distributed knowledge via knowledgebase articles. Prepared and presented monthly reporting on team performance for informed decision-making. Formulated several scripts and solutions using several technologies (Shell Scripting, VBScript).
Key Achievement:
▪ Established and launched an automated reporting tool using VB.Net that decreased time for generating and delivering monthly reports.
▪ Developed several scripts and solutions using several technologies (Shell Scripting, VBScript).
Oversaw all aspects of network, internal servers, and tools installation and maintenance activities to confirm seamless flow of IT operation; configured, troubleshot, and maintained network/application. Led and trained internal staff to identify and meet IT requirements within strict deadlines. Delivered excellent customer service, while acting as service delivery manager for several clients for several projects in Europe, US, Asia, and Middle East; monitored and assured operational compliance with ITIL best practices. Performed pricing and validation of proposal for customers and partners according to their requirements and demands.
Key Achievements:
▪ Designed and executed a complete networking monitoring portal using (Nagios, Nagvis, Nagmap) modules and integrated with email alerts.
▪ Created several access management policies including network, telephony, and physical access; developed web Portal to keep track of clients and partners’ data.
▪ Managed Wiki internal system to record internal company information and technical documentation.
Key Projects:
▪ Desktop & Laptop Rollout - DB Schenker (Italy, Romania, Hungary, Romania, France, UK, Switzerland)
▪ Network and Voice Devices - DB Schenker (Italy, Romania, France, Switzerland, UK)
▪ Wireless Hotspot for Lufthansa Airlines Lounges across several US Airports (Chicago, Atlanta).
▪ WAN Optimization Solution for Saudi Arabian Airlines using Ipanema, Sophos UTM & RED Devices.
Offered tier-2 technical support to enable effective management of Saudi Arabian Airlines global offices (Town & Airport). Uncovered/troubleshot software, printer, and desktops issues for technical operations excellence. Received and managed onsite engineer dispatch under assigned time to meet SLA needs and demands.
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