Employment Officer
Amman chamber of industry
Total years of experience :5 years, 3 Months
Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
Manage retail staff, including cashiers and people working on the floor.
• Meet financial objectives by preparing an annual target; scheduling expenditures;
analyzing variances; initiating corrective actions.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Answer potential customer questions and follow-up call questions.
Serves customers by selling products and meeting customer needs.
• djusts content of sales presentations by studying the type of sales outlet or trade
factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Resolves customer complaints by investigating problems, developing solutions,
preparing reports, and making recommendations to management.
Present, promote and sell products/services using solid arguments to existing and
prospective customers.
• Dealing with customer queries and complaints.
• perform cost-benefit and needs analysis of existing/potential customers to meet
their needs.
• Preparing promotional materials and displays.
,