Sr. ERP Apps. Software Specialist - (Principal)
Diebold Incorporated, USA
Total years of experience :33 years, 2 Months
• Principal responsibility for delivering complex IT Applications projects for all the different geographies of Diebold.
• Managing a multi cultural and talented team of IT professionals spread across in USA, Europe, South America, Middle East, Africa, Asia and Australia to ensure timely deliveries of all the scheduled projects.
• Meet Current goal of Oracle Apps implementation across all the different entities of Diebold facilitating a global roll out in a phased manner.
• Principal role for ensuring 24/7 support to the already implemented projects by coordinating between different teams in USA, Europe, Middle East and India.
• Principal role in high level development and implementation of BaaN Customizations.
• Involved in Change Control Management to migrate changes to ERP systems using standard change control Methodologies to mitigate risks factors.
• Global Lead in Support and troubleshooting for Oracle Workflow Team for modules and geographies.
• Involved in Customization Review Team (Oracle and BaaN).
• Involved in Oracle Patch Review Team.
• Managing and guiding the teams for Oracle Apps and BaaN ERP Outages.
• Support Internal and External Auditors (KPMG) of the company for (BaaN and Oracle) as needed.
• Principal Role for Global Offshore Support and Development.
• Track Lead for Brazil DBA group for smooth hardware and ORACLE 11i deployment.
• In-charge for Global BaaN and Brazil Oracle Disaster Recovery.
Installation of BaaN IV for Development, Testing and Production environment. Setting up of Companies, Users and Authorization as per their functionality. Fully involved in the BaaN Administration. Fully responsible for Job Management i.e. Setting up the Jobs for the Production System which Upload and Download the Legacy System Files and gives clear picture of the Organization on-line. Customized and implemented the external software “Merkur” which enable BaaN to fax directly to the Customers and Suppliers. Extended Online Support to the Users and Developers on BaaN Tools6.1. Interaction with BaaN Global Support for BaaN Bugs. Extended workaround with the Developers in the area of BaaN Tools6.1. Involved in Customization in the area of Finance and Distribution.
Involved in the installation of Triton 3.1x, BaaN IV on Oracle, BaaN IV on INFORMIX, BaaN IV on WINDOWS NT, setting up the user environment on different platforms for the various clients in Middle East like Bahrain, Dubai, Syria.
Projects undertaken were:
1. Al-Essa Group of Companies, Riyadh
BaaN Implementation and Development
BaaN Administrator/ Developer
Installation of BaaN IV, Setting up of Companies, Users and Authorization Given BaaN Administration, Customization and Development, Training to Users, Customization of Reports in the area of Distribution, Finance and Manufacturing a Al Essa Group of Companies, Riyadh. Developed Weighted Average cost in BaaN Distribution. Involved in development of Personnel & Payroll System as a team member.
2. Al-Hamrani Group Of Companies, Jeddah
BaaN Implementation and Customization
BaaN Administrator / Developer
Installation of BaaN IV in Windows NT on Informix, Setting up of companies, Users and Authorization. Given BaaN Administration, customization and development training to users, customization of reports in the area of Distribution and Finance for Al-Hamrani Group of Companies, Jeddah
3. Saudi Military Uniforms and Accessories, Riyadh
BaaN Implementation and Development
BaaN Administrator / Developer
Installation of BaaN IVb, Setting up of Companies, Users and Authorization. Given BaaN administration, customization and development training to users. Setting up the distributed database system between Factory and Head Office of Saudi Military Uniforms and Accessories, Riyadh. Developed Customer and Supplier Analysis Report suitable to S.M.U. Customization of Reports in the area of Distribution, Finance & Manufacturing. Developed and implemented Weighted Average Cost in BaaN Distribution.. Involved in development as a team member for Personnel and Payroll System.
4. Integrated System International, Riyadh
Call Monitoring System
Developed and implemented Call Monitoring System for I.S.T Support Center, Riyadh. In this package the support calls are logged and assigned to the respective department specialists to solve the calls. The entire case study is done and the solution is stored in the Central database for the future reference to the consultants.
5. Integrated Systems International, Riyadh
BaaN Implementation and Development
BaaN Administrator/ Developer
Customization of Reports in the area of Distribution and Finance. Developed and implemented Weighted Average Cost in BaaN Distribution. Involved in development as a team member for Personnel and Payroll System. This system is designed to suit the requirement of the Middle East Countries starting from receiving of Resume, appointment of the employee and up to his last date in the organization. This package is Integrated with standard BaaN finance.
Developed and implemented “Spread Processing System”, Partial Development and enhancement of Statistical Reports, General Expenses Query System, NCBD gathering campaign System for Budget Department of AI Bank Al Saudi A1 Fransi (31% Owned by Banque Indosuez, Paris). Developed Query system for Electronic Banking Card Services Department.
Done Analysis, development and implementation of Call Monitoring System for the Maintenance Department which includes all performance of Hardware and Software Engineers involved in Maintenance and Customer Support.
State Bank of India, India
Ledger Balancing System
Project Leader
Developed and implemented the above software with the features preparation of Deduction lists, Collection list, Collection Summary, Posting of Deduction list, Summary Reports, Clean Cash, Day Books, Voucher Printing, General Ledger and Trial Balance.
Integrated Pharmaceutical System
Business Application
System Analyst / Programmer
Developed and implemented the above software with the features like Invoicing, Sales Register, Sales Analysis, Purchase Register and Purchase Analysis, Sales Tax Returns and various types of Stock Reports and Financial Accounting.
Post Graduate Diploma in System Management - 1988