Group Talent Acquisition Officer
Al Babtain Group
مجموع سنوات الخبرة :12 years, 6 أشهر
• Actively involved in the implementation of recruitment polices & procedures participate in manpower planning and monitor process efficiency in order to achieve related objectives timely.
• Execute external (overseas or local) and internal recruitment process for all open positions with special focus on supervisory and managerial positions.
• Responsible for posting jobs, sourcing & screening CVs, shortlist & interview to select a most suitable candidates matching the job criteria & business needs.
• Conducting Psychometric & practical assessments.
• Build strong CVs database to refer back for vacant position in organized, professional & accessible manners.
• Follow up with hiring depts. on shortlisted CVs and interviewed/selected candidates through feedback reports on a weekly basis.
• Issue offers letters, conduct reference check for selected/offered candidates.
• Handle entire internal employment & transfer process.
• Coordinate onboarding and participate in the orientation & induction programs.
• Conducts exit interviews for junior and senior staff & analyze the turnover % comparing with past period to current in order to determine needful action with direct manager.
• Regularly check & track Al Babtain portal website with respect to vacancies, job postings & applicants and update direct manager for further process.
• Prepare & maintain various reports related to recruitment process such as selections, offers, joining, hiring & turnover etc. on a weekly/monthly basis.
• Update the recruitment database information to overview the latest status & take the necessary action to cover inquires upon request.
• Preparing new & updating organization structures/charts.
• Coordinate with payroll to disseminate information officially to employees & management about promotions, or any changes in employment, compensation etc.
• Provide planning & implementation support to all HR projects under section.
• Review HR related process through the mapping of existing & old practices: analyze efficiency & relevance and recommend alternatives.
• Undertake HR related projects as delegated, ensuring effective planning, delivery, monitoring and reporting.
• Suggest ideas/use of technology to automate HR processes.
• Responsible for the day-to-day activities associated with the Recruitment and Onboarding of new employees. Schedules all new employee’s induction. Responsible for quality control and timely processing of all hiring activities.
• Working closely with different stake holders and ensuring to meet their requirements as needed.
• Coordinating with candidate and GRD (Government Relation Department) to make the transition of candidate happen smoothly.
• Collecting and Auditing documents from candidate to process their residency transfer and maintaining their data base.
• Designs and composes email templates & documentation for the hiring process. Determines need for new documentation, new programs to be included or revisions to existing documents and programs.
• Uploading all received documents to Page-UP and ensuring the data manually inserted is correct.
• Hiring candidate in ORACLE system upon candidate joining the business and creating their physical files with all received documents and original Offer Letter for payroll and auditing purpose.
• Attending meetings weekly with different stake holders to resolves policy-related, process-related, or procedural problems and/or inquiries related to hiring.
• Performs data compilation, analysis, background research.
• Provides technical support to end users on all related systems and applications.
• Oversees different reports Recruitment, Onboarding and GRD to resolve applicant inquiries.
• Daily tracking applicant process standing in different status.
• Advises hiring managers and search committees on all aspects of recruiting to ensure fair, inclusive and efficient searches.
• Develops employment advertisements, determining ad placement and schedules in appropriate media with the support of operations team.
• Reviews current processes to determine if they are efficient and effective. Makes recommendations for process improvements and implements. Develops and participates in the implementation of new systems and processes.
• Responsible for group on-boarding events to ensure targeted employee groups are efficiently on boarded with all information and system updates completed in a timely manner.
• Maintaining the protocol of new joiner experience program.
• Perform other job-related duties and projects as assigned.
• Manage recruitment activities including requisitions, interviews, soft skill assessment and talent pool development for key positions.
• Assisting Colleagues/Manager to ensure that interviews and other forms of meetings are appropriately coordinated.
• Assisting on boarding formalities for new joiners.
• Preparing employment contracts and other joining forms.
• Registering biometric for new joiners & submitting their complete documents file to payroll.
• Day to day HR generalist activities, maintaining a pro-active HR service ensuring HR processes are followed.
• Help in defining job descriptions and alignments for all the roles
• Play a leading role in Kuwaitization initiatives
• Maintaining, reporting, and analyzing HR data.
• Arranging flight tickets for mobilization/ demobilization of employees and also business Travel trips as per given itinerary.
• Supporting in completion of job application materials and documents, and preparation of employment interviews and tests.
• Receiving monthly ticketing invoices and updating the required records.
• Preparing tickets invoices summary sheet and submitting to accounts.
• Preparing recruitment agency invoices for accounts.
• Maintaining forms and templates and ensuring proper usage within the division.
• Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations
• Maintain records for the operations and project team
• Develop and maintain document control processes for the efficient management
• Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department
• Perform data-entry, recording, printing, and filing duties
• Undertake any ad-hoc admin projects/duties as required
• Assist to check and verify staff claims and invoices for project team
• Prepare and raise purchases requisition for purchase of office equipment’s for new staff
• Preparing daily reports, monthly progress reports and meeting reports
• Filing and documents controlling
• Maintain an adequate inventory of office supplies
• Prepare and distribute correspondence memos, letters and forms
• Maintains data entry requirements by following data program techniques & procedures.
• Book air and ground transportation for clients
• Research to locate the best pricing and options according to client's specifications
• Work to meet weekly and monthly sales goals as established by the company
• Coordinate with other business partners in the travel community to facilitate a positive experience for clients
• Book hotel reservations for customers in their desired location, ensuring their specifications for their stay are met
• Taking care for Offline Market.
• Working with Amadeus and Galileo system.
• Handling Operations Management.
• Maintain good business relationships through visiting our clients & Agents to expand network, raise awareness of new services offerings and opportunities, and problem-solving issues to enhance business
• Receiving walking Customers for reservation and Singapore visa submission.
• Answering Phone calls for Re-issue, Refund, and other Services.
• Providing Services to issue Singapore Visa.
• Submission of Visa Application for Visa Electronically using SAVE System.
• Handling Customer Support
• Plan and sell transportations, accommodations, insurance, and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, and accommodations
• Provide relevant information, brochures, and (guides, local customs, maps, regulations, events etc.) to travelers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints, or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Maintain statistical and financial records
• Meet profit and sales targets
• Maintain computer and manual filing systems
• Write letters and emails on behalf of Manager.
• Organize and schedule meetings and appointments
• Produce and distribute correspondence memos, letters and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Coordinate office procedures and Order office supplies
• Provide information by answering questions and requests
• Prepare and monitor invoices
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Organize travel arrangements for senior managers.