Mohammad Tayem

Managed end-to-end corporate travel services for VIP and business clients, including flights, luxury hotels, chauffeurs, and
premium travel arrangements.
Designed and delivered high-end holiday packages tailored to client preferences, focusing on luxury resorts, exclusive
experiences, and personalized itineraries.
Handled VIP travelers, ensuring seamless coordination, priority support, and exceptional service throughout the entire
journey.
Worked on multiple GDS and travel portals (Amadeus and others) for accurate ticket issuance, revalidations, refunds, and
complex itineraries.
Collaborated with international suppliers, DMCs, luxury hotels, and airlines to secure exclusive rates, upgrades, and added-
value benefits.
Provided corporate account management, including policy compliance, travel optimization, reporting, and managing urgent
last-minute bookings with precision.
Created customized travel proposals for executives, families, and high-end clients, ensuring top-quality experiences and
premium recommendations.
Handled customer cases with high professionalism, ensuring service recovery, smooth operations, and maximum client
satisfaction.
Managed all travel segments including flights, luxury accommodations, transfers, cruises, tours, visa support, and
concierge-level services.
Coordinated with internal teams to develop strategic holiday campaigns and upscale travel offers to boost revenue and
improve customer retention.

Worked on multiple ticketing systems (all major GDS and hotel booking portals).
Planned, coordinated, and managed holiday packages tailored to customer needs and budgets.
Handled customer inquiries and complaints professionally, ensuring high satisfaction and smooth travel experience.
Collaborated with teams to create competitive holiday deals and seasonal promotions.
Monitored and controlled budgets to maintain cost efciency and maximize proftability.
Built strong relationships with suppliers, hotels, airlines, and partners to secure the best rates.
Corporate Travel (B2B / Business Clients)
Managed corporate bookings for companies, including fights, hotels, and transportation.
Coordinated with corporate clients to understand their travel policies and ensure compliance.
Prepared and delivered travel itineraries, cost estimates, and monthly statements for business accounts.

Handled reservations and sales for both internal and external trips, ensuring smooth travel arrangements.
Managed fight bookings using Amadeus with high accuracy and attention to detail.
Assisted clients by providing travel advice, itinerary options, and booking support.
Coordinated with suppliers and service providers to confrm bookings and secure the best deals.
Processed customer requests efciently, ensuring excellent service and repeat business.
Supported the sales team in promoting travel packages and responding to customer inquiries.

Managed reservations and sales for external trips and travel packages.
Managed external operations, including tour coordination, supplier communication, and trip logistics.
Profcient in Amadeus GDS for issuing, modifying, and managing fight bookings.
Provided holiday consultations, created customized itineraries, and performed after-sales follow-ups with customers.
Worked as a tour guide for domestic trips, ensuring smooth operations and high visitor satisfaction.
Supported day-to-day ofce tasks, customer service, and travel documentation.

Handled reservations and sales for both internal and external trips.
Used Amadeus GDS daily for issuing and modifying tickets.
Assisted customers with booking options, itinerary planning, and travel advice.
Communicated with tour operators and suppliers to secure good prices.
Supported ofce operations and customer inquiries.