HR Supervisor Health and Life Insurance
M. H. Alshaya Company
Total years of experience :21 years, 7 Months
• Managing and negotiating contracts of health and life insurance.
• Managing documentation process for contracts and compliance
• Analyzing the claims data regularly for policy performance.
• Reviewing policy performance on monthly and quarterly basis meeting.
• Coordinating with insurer for better policy administration.
• Managing internal business process for releasing the premium after securing all the credit notes.
• Advising finance to release the premium to insurer.
• Supervision of Client Services with provider.
• Back-office management of operations and administration
• Developed relationship between insurer and member for fast turnaround time (TAT).
• Introducing customer with their insurance benefit detail for group health and life insurance.
• Managing member movement under group health insurance policy as per the compliance.
• Managing HR query of member’s related to policy benefit, exclusion and claims.
• Managing pre-approval and network with insurer.
• Managing payment of company clinic from insurer.
• Finalizing the payment to service provider.
• Reviewing internal HR policy and enhancing it.
• Managing cash claims and payments of insured member.
• Responsible for maintaining healthy work relationship with provider and member.
• Maintaining relationships with multiple insurance companies
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Allocate responsibilities and office space
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines
• Monitor costs and expenses to assist in budget preparation
• Maintain the leave management system
• Supervise customer services and respond to customer inquiries
• Ensure operations adhere to policies and regulations.
• Analyzing complicated information, including trial data
• Managing all brands cosmetic products registration with ministry compliance
• Studying scientific and legal documents
• Keeping up to date with changes in regulatory legislation and guidelines
• Ensuring that quality standards are met, and submissions meet strict deadlines
• Using a variety of specialist computer applications
• Providing advice about regulations to the Brands
• Preparing documents as per the compliance
• Maintaining familiarity with company product ranges
• Liaising and negotiating with regulatory authorities
B.A. English Hons