Assistant Manager
Safeway
مجموع سنوات الخبرة :9 years, 5 أشهر
Responsible for all the store operations•
Ensuring that store personnel provides exceptional customer service•
Being responsible that the store is clean, well organised, and properly merchandised •
Being responsible for making sure that all store policies, procedures, and controls are followed•
Coordinating store operations•
Ensuring store schedules and objectives are met by employees•
Track the progress of weekly, monthly, quarterly and annual objectives•
Evaluate employee performance and identify hiring and training needs•
Supervise and motivate 100+ staff to perform their best•
Monitor retail operating costs, budgets and resources•
Handle complaints from customers•
Generate and review daily sales reports•
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of
competitive merchandise
•
Promoting sales by demonstrating merchandise and products to customers•
General store management•
Contacting suppliers•
Contacting Suppliers
• Staff Training
• Banking
•Cashing and closing the tills
• Organising the shelves
• Paying Wages
• Posting all new products on social media accounts
• Dealing with customers enquires
• Managing all social media accounts
• Replying to customer inquiries on social media accounts
• Interviewing new staff
• Dealing with promotional offers and products
Managed all cafe operations.
• Contacted suppliers and the business owners in regard to all things related to the business • Provided tactical
sales support through ad-hoc and regular communication and field visits.
• Contacted and received orders from customers.
• Prepared and organised orders.
• Staff Training