Senior Sales Account Manager
Arabsat
مجموع سنوات الخبرة :12 years, 1 أشهر
Responsible for and managed key account customers in UAE, Qatar, Bahrain, Oman, Turkey, Levant, and East Asia countries for both telecommunication and broadcasting businesses. Achieved sales goals and service targets for Dubai Regional office by an increase of +$10M for the first 2 years, cultivating and securing 10% new customer accounts
Developing and implementing sales strategies to increase the companys market share and achieve financial goals.
Expanding the customer base through market analysis and identifying new sales opportunities.
Analyzing sales performance and developing strategies for improvement.
Effective communication with internal teams to ensure smooth execution of sales operations.
Participating in events and trade shows to enhance the companys market position.
Monitoring market developments and competitors to ensure competitive superiority.
Responsible and manage key account customers in Saudi Arabia, Kuwait, Yemen, and Levant countries for both telecommunication and broadcasting businesses
Grew sales and boosted profits of Riyadh regional office by 20% and developed 10% market share in new markets. Managing key customer accounts and maintaining strong relationships with them.
Analyzing customer needs and providing appropriate solutions to meet those needs.
Implementing sales strategies to achieve sales goals and financial returns.
Negotiating sales and closing deals continuously. Providing technical support and consultancy to customers regarding the products and services offered.
Collaborating with internal teams to improve service quality and meet customer needs.
Providing monthly and quarterly reports to company management on account performance and important updates.
Monitoring developments in the telecommunications and broadcasting industry and analyzing their impact on business.
Providing administrative and coordination support to the sales team in the region.
Assisting in the implementation of sales strategies and ensuring their effective execution.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Communicating with customers to confirm orders and ensure satisfaction.
Supporting the sales team in preparing offers and technical specifications for customers.
Assisting in the development of marketing materials and presentations to support sales efforts.
Promptly responding to customer needs and verifying problem solutions.
Championed product development and a new pricing strategy that enhanced the company portfolio and reduced the cost by 37%. Captured and secured multiple deals that improves the company profitability by 100%. Managing and guiding the sales team to ensure achieving the desired performance and customer satisfaction. Analyzing the market and identifying new opportunities to expand the customer base and increase revenues. Preparing monthly and quarterly reports on sales performance and achieved amounts. Negotiating sales and purchase contracts and effectively defining agreement terms. Building and strengthening relationships with current customers and continuously meeting their needs. Monitoring the execution of orders and ensuring timely delivery and high quality. Providing training and guidance to team members to develop their skills and increase productivity. Participating in industry events and trade shows to increase brand awareness and attract new customers.
Developed a cross-divisional selling synergy within a team of 5 salesmen that improved product sales revenue and customer base by 30% monthly.
Analyzing the market and targeting potential customers to identify new opportunities for growth.
Conducting research and studies to understand customer needs and determine how to effectively meet them.
Engaging with potential customers and delivering presentations and business proposals.
Developing and implementing strategies to increase sales volume and achieve specified goals.
Monitoring sales and inquiries and managing customer relationships regularly.
Coordinating with technical support teams and other sales teams to ensure the delivery of excellent customer service.
Providing regular reports on sales performance and monitoring the achievement of specified goals.
Marketing and selling company products to current and potential customers. Providing information and consultations to customers about the products and services offered. Analyzing customer needs and providing solutions that meet those needs. Implementing strategies to increase sales and achieve specified goals. Achieving monthly and quarterly sales targets. Building and strengthening relationships with customers to enhance loyalty and increase repeat purchases.