IT Infrastructure & Cloud Senior Manager
Hamdan Bin Mohammed Smart University
Total years of experience :15 years, 8 Months
• Mentor and manage a team of IT engineers, conduct performance evaluations and creating and the annual Plan and KPIs to align with the organization's strategy.
• Managed and led strategic IT initiatives, seamlessly coordinating efforts among stakeholders, internal teams, vendors, and solution providers to enhance the department operations.
• Directed the planning and successful execution of diverse projects from inception to completion, ensuring alignment with organizational goals.
• Clarified and defined task scopes, accurately crafting project charters while adhering to best practices in project management.
• Led impactful presentations to leadership, articulating IT strategies and updates with clarity and precision.
• Oversaw the creation of RFPs, evaluation of solutions, and establishment of purchase orders, ensuring a smooth and continuous progression of IT projects.
• Guided the technical direction in areas such as IT infrastructure, Cybersecurity, Cloud and network management.
• Managed and ensured timely and quality deliverables from service partners, OEM vendors, and suppliers.
• Managed communications effectively, ensuring clarity and credibility in all interactions.
• Remain up to date with emerging technologies and industry trends to strategically position the IT infrastructure.
• Design and maintain a secure, scalable, and state-of-the-art technology infrastructure, spanning both on-premises and cloud environments.
• Overseeing the daily operations of the IT infrastructure and cloud section, which includes managing IT Procurement, IT Assets, Network infrastructure, and Security.
• Hands-on experience and in-depth knowledge in AWS cloud computing, including EC2, Block and object storage, Elastic load balancers, WAF, CDN, security groups, monitoring and logging, containers, CI/CD, Auto scaling, RDS, VPC, NAT GW, IAM, Security hub, Guard duty, AWS Macie, AWS trusted advisor…etc.
• Hands-on experience and in-depth knowledge in Azure cloud computing, including Virtual servers, Blob storage, Load balancers, WAF, Frond door, Azure VM scale set, Network security groups, monitoring and logging, ACI, CI/CD, VNET, Azure AD, Azure DNS, …etc.
• Hands-on experience and in-depth knowledge in Microsoft Office 365, including user management, security, mail flow, retention policies, OneDrive for Business, Teams, Azure AD, and Exchange online…etc.
• Designing and implementing network solutions or enhancing the efficiency of existing networks with in-depth knowledge in routing, switching, DNS, DHCP, VPN, Firewalls.
• Formulating and executing IT policies and procedures in line with industry best practices.
• Ensure alignment with ISMS ISO 27001, CIS Benchmarking, and Dubai Electronic Security Center (DESC) standards.
• Provide timely and appropriate computing resources to other IT sections for various developmental stages.
• Assist the Information Security Manager (ISM) in risk assessments, internal/external audits, and other security initiatives.
• Evaluate and implement emerging technologies and platforms to drive innovation within the university's IT infrastructure.
This unique and innovative master's degree is the first of its kind in the region and explores what cities are, and what they can be. It goes beyond the concept of a smart city to also cover important technological, social and sustainability issues to ensure a comprehensive and holistic approach to the cities of today and tomorrow. As a world leader in smart cities and urban development, Dubai is the ideal place to study such a program and see digitalization in effect.
Computer engineering