Administration & Operation Manager
International Skill Development Company
Total years of experience :15 years, 10 Months
Sole franchise holder in Gulf Region of American School Fastrackids.
As the Administration & Operation Manager, my Responsibilities include:
• Responsible for administrative & operational matters for all programs of Fastrackids Saudi Arabia.
• Manage administrative & operational staff including receptionists/ office boys/ Drivers etc. and involve in their recruitment, selection, orientation, and training.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Manage, monitor and coordinate the activities of the associates by scheduling and planning the work of others based on skills, and give instructions both in verbal and written communication.
• Supporting management & staff to help create their own successful & productive team & become effective team leaders.
• Assigning of KPIs & provide assistance to departments for their completion.
• Conducting appraisals of support staff, assisting line managers with carrying our appraisals, and preparing performance review letters for all staff.
• Meeting and corresponding with project managers and line mangers.
• Investigating and understanding weekly shrinkage issues, producing a user friendly guide, and subsequently testing and rolling-out.
• Encouraging the highest possible standards of service from the team and maintaining the smooth day-to-day operation.
• Maintaining good staff relations through effective communication, leadership, discipline and motivation.
• Manage Housing & Camp Management.
• Manage Online Systems like Muqeem, TUM, MOL & GOSI etc.
• Manage to arranging visit & employment visa through online and by visit to department for employee & visitor.
• Manage to arrange Document to Prepare Resident Permit of Employees.
• Manage to provide appropriate transport arrangement for kids & staff.
• Manage to arrange business trip for staff as per requirement.
• Responsible for renewal of certificates and licenses.
• Responsible to arrange visit or inspection from authorities to get licenses and certificates.
• Supervise proper document keeping of licenses & certificates through EDMS & manual filing system.
• Manage utility bills through online or by visit to concern office.
• Manage maintenance work all company’s offices, school & centres.
• Personnel Management: Payroll, Leave, Lodging, Residence Permit, Meals, Housekeeping, etc.
• Preparation & execution of polices & procedures for Personnel, Admin.
• Handling contractors & Representative.
• Handling Contracts, Compliance, Legal matters.
• Manage Administrative tasks of HR & Personnel.
• Manage Health & Safety Issues at the camp, centre, school & office.
• Manage routine operations.
• Welfare of the Staff, addressing concerns and issues.
As administration/office manager, my Responsibilities include:
• Provide Administrative support to project director.
• Approve appointment calendar.
• Drafting of official correspondence.
• Approve all business travel arrangements.
• Data Management through Aconex Online Project Management System.
• Managing and maintaining a Meridian Document Control System by supervising of team of Document Controllers.
• Manage all documents in hard copies and through EDMS.
• Presentation and filing of documents and drawings.
• Coordinates all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence.
• Ability to keep clear and accurate records and reports.
• Generate the various document control reports as required.
• Provide advice on procedures of issue and methods in accessing the system.
• Ensuring all documents is up to date as possible within electronic filing systems.
• Maintains the files and control logs as required by the project.
• LOG (Maintain letters log, shop drawing log, design drawing log, RFI log, Material log & TIR log etc.).
• Workflow (Creating & Executing workflow).
• Maintain updated records of all approved documents and drawings in the Document Control Office under safe custody without any damage or deterioration with easy traceability.
• Submittals (Supervising Preparation of Material, Document & Drawing Submittals).
• Responsible for Data Management Electronic & Manual.
• Maintaining a tracking facility to enable documents to be updated easily.
• Creating & executing cooperative atmosphere for colleagues.
• Issuing and distributing controlled copies of information.
• Providing secretarial & administrative services to Client, Consultant, and Project Management Team.
• Supervising & Assisting Document control Team.
• Greet all guest & senior officials.
As the HR & Personnel Administrator, my Responsibilities include:
• Preparing Employment Contract for New Employees.
• Recruitment of Employees.
• Organizing trade test for recruitment.
• Participating in job fairs for recruitment.
• Arranging Document to Prepare Resident Permit of Employees.
• Preparing Temporary Traveling Paper (Warqa Tannkul) of New Join Employees.
• Preparing Timesheets for Manpower.
• Personnel Management: Payroll, Leave, Lodging, Residence Permit, Meals, Housekeeping, etc.
• Preparing Contracts for Subcontractors.
• Handling Subcontractors & Representative.
• Hiring of manpower on contract basis through sub-contractor (suppliers).
• HR & Camp Management at a major railway & airport project in Saudi Arabia.
• Handling Contracts, Compliance, Legal matters.
• Handling Contractors & Representatives.
• Handling day to day activities.
• Administration tasks of HR.
• Camp Management (04 Nos.).
• Health & Safety Issues at the camp & work site.
• Trade test of employees for recruitment.
• Hiring of employees from sub-contractor.
• Generating Payment Certificate for sub-contractors.
• Preparing Salaries.
• Salary Disbursement.
• Other Camp Affairs.
• Welfare of the Staff, addressing concerns and issues.
• Managing Manpower requirements - sourcing and interviewing.
• Handle management of employment period, leave, salary, Residence Permit & medical Issues of all the employees.
MASTER OF BUSINESS ADMINISTRATION (MBA) HR & PERSONNEL MANAGEMENT
LAW DEGREE: LL.B., 2004 PURVANCHAL UNIVERSITY JAUNPUR (UP) ENROLLED AS ADVOCATE WITH BAR COUNCIL OF INDIA, APRIL 2005