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Fadel Sabbagh, Business Development Executive

Fadel Sabbagh

Business Development Executive·Kaki Group

Lebanon

Bachelor's degree, Hospitality & Tourism Managment

Work experience

Total years of experience: 9 years, 6 months

Business Development Executive

March 2017 - March 2018

Kaki Group

Riyadh, Saudi Arabia

March 2017 - March 2018

• Researching new business opportunities and developing new concepts.
• P&L, KPI analyses and operational development.
• Overseeing the development of marketing literature.
• Looking for new potential locations for new restaurants
with feasibility study.
• Menu engineering, food recipes & cost calculations • Developing all restaurants operational forms. • Developing growth strategies focused on both financial gain and customer satisfaction.
• Staff recruitment and training.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Manager

March 2016 - March 2017

Kaki Group / Yonine Lebanese fine-dining

Jeddah, Saudi Arabia

March 2016 - March 2017

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Respond efficiently and accurately to customer complaints.
• Organize and supervise shifts, appraise staff performance and provide feedback to improve productivity.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Train new and current employees on proper customer service practices.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Floor Manager

August 2014 - November 2015

Zaatar W Zeit

Riyadh, Saudi Arabia

August 2014 - November 2015

• Analyze restaurant’s sales levels and profitability and create and implement strategic plans to achieve sales goals.
• Organize marketing activities such as discount themes and promotional events on and off site.
• Interview, hire and train new employees to work in different positions at the restaurant.
• Make certain that all staff members comply to the safe food handling procedures.
• Supervise food preparation and cooking activities to ensure compliance with health and hygiene principals of the restaurant.
• Monitor budgets and employee payroll services and perform bank deposits after ensuring consistency of financial transactions.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Head Waiter

March 2013 - July 2014

Le Sushi Bar

Beirut, Lebanon

March 2013 - July 2014

• Report for duty punctually for every shift, in complete, clean uniform and sign in with restaurant manager.
• Prepare the restaurant for service following the established checklists and as directed by the Restaurant Manager; make sure that everything is complete before service start.
• Serve food and beverage, and consistently achieving the established agreed standards of service.
• Ensure that a high standard of hygiene and cleanliness is maintained by following cleaning schedules and ongoing diligence during the shift and in set up and clean down.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Captain Waiter

April 2011 - January 2013

Phoenicia Intercontinental Hotel / Wok W.O.K

Beirut, Lebanon

April 2011 - January 2013

Ability to anticipate any unexpected guest need and reacts.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service
standards.
• Check with guests to ensure satisfaction with each food
course and beverages.
• Perform shift closing on the Point of sales terminal and
tally cash and credit card settlements.
• Work with staff and manager to ensure that the
restaurant achieves its full potential.
• Conducts monthly inventory checks on all operating
equipment and supplies.
• Take an active role in coaching and developing junior staff.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Captain Waiter

December 2009 - December 2010

Rawche Arjaan by Rotana Hotel / Room Service

Beirut, Lebanon

December 2009 - December 2010

• In charge of overnight room service.
• Handling costumer complaints and orders to insure full
satisfaction.
• Audit and review all shift service bills and mini bar
transactions.
• Allocate mini bar / amenities schedules.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter

December 2008 - December 2009

Mövenpick Hotel and Resort Beirut / Hemingway’s Bar and Cigar Lounge

Beirut, Lebanon

December 2008 - December 2009

• Providing excellent wait service to ensure satisfaction.
• Taking customer orders and delivering food and beverages.
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Crew Member

March 2008 - December 2008

Burger King

Beirut, Lebanon

March 2008 - December 2008

• Cashier, Learn and apply greeting standards, phone protocols and up selling techniques.
• Kitchen Crew member, follow and insure high standers and food measurements.
• Closing team member, special detergents and cleaning techniques knowledge.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Lebanese International University of Beirut

January 2014

January 2014

Bachelor's degree, Hospitality & Tourism Managment

Lebanon

Skills

Hospitality
Expert
Hospitality
Expert
Problem Solving
Expert
Problem Solving
Expert
Hospital Operations
Expert
Hospital Operations
Expert
Team Leadership
Expert
Team Leadership
Expert
Problem Analysis
Expert
Problem Analysis
Expert
TRAINING
Expert
TRAINING
Expert
P&L
Expert
P&L
Expert
Budget
Expert
Budget
Expert
MS OFFICE
Expert
MS OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
PURCHASE ORDERS
Expert
PURCHASE ORDERS
Expert
Menu Engineering
Expert
Menu Engineering
Expert
Food recipes/costing
Expert
Food recipes/costing
Expert
Hospitality
Expert
Hospitality
Expert
Problem Solving
Expert
Problem Solving
Expert
Hospital Operations
Expert
Hospital Operations
Expert
Team Leadership
Expert
Team Leadership
Expert
Problem Analysis
Expert
Problem Analysis
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner