Senior Business Analyst
Zamil Trade and Services
Total des années d'expérience :11 years, 6 Mois
Working in a dynamic SAMA governed institution where evolving business policies are to be rapidly incorporated in IT systems. Interaction with operations, finance, marketing teams to improve on offerings and customer retention.
Exposing financial system to dealers and whole sellers to penetrate market and be reachable across all possible financial requisitions.
Management and analysis of IT requirements, provide and maintain solutions well within the boundaries defined by SAMA.
Working across various department like HR, Finance, Sales and Marketing, Engineering, Procurement and Estimation to gather requirements for streamlining various processes. Working closely with the technical development team and the business teams to successfully implement and digitize various processes and develop total in-house applications.
Gathering requirements based on the processes followed to digitize the complete process. Suggesting new business process to make it more cost effective and operation friendly.
Defined business processes of HR. Successful implementation of HR modules like the attendance recording, leave management and onboarding system. HR module on a whole is an on going development.
Successfully implemented Supply Chain Module in the organization.
Involved in automating the Sales Tracking and E-Filing system. Developed screens and defined business logic. On going assignment. Simultaneously defined the incident management system for technical support to users regarding issues in development relating to HR, SCM modules.
Preparing the MIR and working closely with VP- HR and Operations to determine the effectiveness of process. Deduce metric data in terms of resources spent, ease of operations and deciding further scope of improvement. Provide input as recommendations leading to performance improvement across all functions.
Gathering business requirements from clients, user requirements and expectations and conveying the same to developers for developing application. Being interface between the business users, developers and working closely with IT delivery team.
Documenting requirements from the user, defining scope of work, SRS and working with all the stake holders over the entire project cycle. Effective in Business Process Model Notation, Business Process Flow Diagrams and using the UML.
Conduct customer needs analysis, through techniques like JAD, Scenarios and use cases, Organizational Modeling, Scope Modeling, Interviews, user stories, Story boarding, prototyping and so on.
Contributing to the design, development, and maintenance of ongoing metrics, KPI analysis reports, analyses, dashboards, etc. to drive key business decisions.
Preparing Competitor Analysis Report, Presentation for clients and statistical analysis of data and market.
Analytical and innovation lead solution design- ability to collect data, analyze information and develop feasible recommendations and best of industry standards and practices.
Coordinating with various teams across various competencies to design, develop and provide the best possible solution and support throughout the entire cycle till project is delivered.
Providing consulting to client on market strategy, current product improvements based on secondary market research. Strategizing complete life cycle from Go-to-Market strategy to market development and sustainment strategy. Aligning product and services according to demand, forecast and business intelligence.
Using MS office with perfection along side Visio, MS Visual Basic.
Design use cases for various new digital drivers like BlockChain, IoT, Augmented Based, Virtual Reality and so on to sell products based on it. Technological innovations across banking, health care, hospitality and oil and gas industries.
Maintain leading edge technical knowledge and expertise across domain like Information and Communication Technologies, Wireless and Wired Communication, Aviation, Health, Banking, Supply Chain Management, HCM, CRM and HR.
Identifying growth and sales revenue generation from prospective ideas and presenting a demo to customers and prospective clients through interactive sessions, power point presentations and providing statistical data to improve their businesses.
Regular interaction with International clients for suggesting new products and services for improving their business offerings. To bring down the Cost of Operations, improve operational efficiency and reduce technology over-heads.
Strategizing approach for sale pitches, in sync with all the stake holders to propose a solution, discuss feasibility and implementation.
Strategy building to on board start-ups and fintechs in particular, assisting team in evaluating start-ups for Mergers and Acquisitions. Zero in the business model, executing the NDA and proposing market go strategy.
Excellent use of English language in documentation, good knowledge of MS Office tools and to the point email writing. Presentations to CIOs, Directors and VPs of giants in Banking, Insurance, Health, Aviation, Insurance, Power and Utilities, Oil and Gas etc.
Use-cases and implementation of future technologies like Blockchain, IBM Ethereum, Hyperledger, Microsoft Azure, Artificial Intelligence, Augmented Reality and so on.
Assisted top management and executives for improving business across the account, client relationship management, and Account based Marketing.
Regular interaction with international clients for suggesting new products and services for improving their business offerings.
Strategizing approach for sale pitches, in sync with all the stake holders to propose a solution, discuss feasibility and implementation.
Assisted top management and executives for improving business across the account, client relationship management, and Account based Marketing.
Client facing role that involved listing and jolting the requirements of clients to set up their IT Infrastructure.
Consulting for electronic equipment for networking.
Establishing and training client's team to maintain, trouble shoot any network issue that may hinder the normal operation of business.
Submitting the invoices to client on timely basis and assisting the technical team to explain the problem statement and requirements of clients.
Assisting the finance team, sales and pre-sales team for negotiations, RFPs, and RFIs.
Providing support to various departments
Complete study of the network and hands on experience working with MSC (Huawei Co., Ltd.), BTS, SS7 protocol analyzer and lay down of the cables and detailed study of the fiber optic cables.
Analyzing call failure, data calls failure and various other network related problems associated with particular mobile number.
Maintaining and generating reports about network traffic, network congestion and network performance.
Hands on working experience with tools like Active X processing, SS7 Protocol analyser and optimization of speech quality as a Drive Test Engineer.
BA TOOLS AND TECHNIQUES
UML, JIRA, VISIO, and ARIS.
SECONDARY RESEARCH TOOLS: Factiva, DOWJONES
MS Office tools specially Powerpoint for
A Master's degree in Digital Systems and Computer Electronics with subjecs focusing on Advanced Electronics, chip design, inter networking and communication protocols.
A bachelor's degree in Electronics and Communication Engineering with a focus on electronic circuit designs, software simulations using C, Matlab and object oriented programming.