IT Infrastructure Manager
Haji Husein Alireza & Co. Ltd.
Total years of experience :16 years, 6 Months
Moving up from Support Engineer/PC-repair/helpdesk and took charge of the network consisting of 80
branches.
Managed hardware, software purchases and product lifecycle.
Introduced IT Service Management.
Set short term and long-term goals for the network and infrastructure team.
Improved overall security posture of the company by implementing standard security policies and
conducting security audits.
Built robust technology organization that supported growth from Medium Enterprise to $120M+ in annual
revenues.
Acquired, implemented and customized systems, software, networks and applications to meet a broad
cross-section of business, financial, manufacturing, engineering, HR and organizational requirements.
Coordinated with the corresponding teams of MAN Trucks Germany, MAZDA Japan and Aston Martin UK
to meet their IT requirements.
Created best-in-class IT business unit with minimal staff and budget requirements. Far surpassed
performance goals year-over-year.
Collaborated on financial and operational audits of technology assets with emphasis on strengthening
quality, upgrading network security, expanding risk assessment capabilities and controlling user access.
Successfully hired and retained native youngsters and surpassed Saudization quota.
Designed network infrastructure including multiple VLANs, TCP/IP scope, DNS, telecommunications
system, servers and network printers. Concurrently, set up Active Directory schema.
Assumed the responsibility of managing email and messaging system, deployed Microsoft Exchange 2000
and managed 1500 mailboxes. Furthermore, migrated Exchange 2000 to 2003, then to Exchange 2010,
2010 to 2016 and eventually moved to M365.
Ventured into datacenter management and transformed the datacenter of over 50 physical machines to
VMware.
Managed Server Hardware, SAN switches and storages and migrated from siloed IT environment to
Hyperconverged Computing.
Migrated WAN from DECservers to Cisco routers and then to SDWAN.
Deployed CITRIX 4.5 and migrated to 7.15. Worked hand in hand with the developer, database and support
team to optimize application delivery.
Helped Database team to containerize their physical databases by moving from Unix to Linux meeting
Oracle licensing compliance.
Shifted from analogue PABX system to IP telephony. Eliminating all long-distance calling costs.
Transformed CCTV system from COAX to IP based cameras with centralized management and VMS.
Implemented flexible and scalable solutions to seamlessly manage increases in connectivity requirements
and technology accessibility at primary production plant and ancillary engineering sites.
Built new technology backbone, servers, back-up systems, wireless communications, switches, routers and
security systems for new MAN Truck production plant and new sales center.
Integrated all facilities via SDWAN network for data sharing and VoIP for communications.
Managed successful opening and closing of facilities and integration of all hardware, data and technical
assets into existing network operations. Managed closures with no downtime in data accessibility.
Designed and tested Disaster Recovery options to move either to cloud or a remote Datacenter.
Slashed $250, 000 in annual telecommunication costs (75% reduction in overall spend).
Renegotiated licensing and communication contracts for better than $100, 000 in annual savings.
Partnered with tech consultants and generated $50, 000+ in free services and support.
Slashed Microsoft Licensing cost to 50% by moving on-prem emails and other services to M365.
Recruited by the IT Manager to support the entire organization for the expansion of the existing Truck manufacturing and auto retail division. Achieved full autonomy for the strategic planning and tactical development of the IT infrastructure and all technology and telecommunications systems, networks and solutions as division has grown to 30+ employees at 4 locations in 4 regions. Direct IT staffing, budgeting, policies and procedures.
Network Designing and administration including structured cabling, routers, layer 3 switches, hubs, repeaters, SHDSL modems etc.Looking After 1000 client computers.