waiter
Movenpick Hotel Doha
Total years of experience :7 years, 5 Months
Customer Relations, Food and Beverage Service, Preparation and Clean-Up, Transactions etc
Keeping the pantry always clean
Scanning.
Photocopy.
Filing.
Sending & receiving e-mail
Create a healthy hygienic environment.
Dealing with customers to know their expectations preparing worksheet and rosters.
Assisting with issuing keys.
Display hospitality skills when dealing with guest and staff.
Organize general cleaning in the documents
Ensure all staffs are under supervision are having the necessary suppliers on hand.
Greeting and welcoming guests warmly upon arrival at the hotel.
Opening the doors for the guests and escorting them to the reception desk for check in.
Escorting guests to the rooms.
Ensuring a smooth flow of traffic at the main entrance during the busy hours.
Ensuring all the guests luggage have the right tags and sent to the right rooms or luggage room.
Advising guests on all the promotions in the hotel have to ensure that I know what is happening in the hotel and all food and beverage outlets.
Conducting room moves by moving the guest luggage to another room.
Ensuring guests safety when boarding and alighting from the car by holding the door for them.
Customer Relations, Food and Beverage Service, Preparation and Clean-Up, Transactions etc