Guest service agent
Air India SATS
Total years of experience :1 years, 7 Months
Air India SATS Guest service agent
Bangalore International Airport FROM FEB '12- (Till Date)
➢ Handling of International and Domestic flights.
➢ Attending to passenger enquiry desk.
➢ Handling of check-in counters.
➢ Basic knowledge of MISS HANDLING BAGGAGE.
➢ Handling of boarding gates.
➢ Handling of passenger enquiry.
➢ Solving passenger queries
➢ General administration
➢ Coordinating with clients regarding website,
➢ Boucher and Multimedia presentation.
MARS- Check-in system for emirates
Amadeus Althea- Check-in system for Singapore.
➢ Check in with special messages (WCH/MAAS/UM)
➢ Passport updating of international passengers (DOCS/DOCA)
➢ General declaration.
➢ Handling INAD and DEPOTI Passengers.
➢ Cabin Clearance.
GRADUATED FROM SRI VENKATESWARA UNIVERSITY,TIRUPATI,ANDHRA PRADESH. IN THE STERN BACHELOR IN SCIENCE( BIO-TECHNOLOGY)AND SCORED 55.5%
Board of intermediate (BIOLOGY.PHYSIC.CHEMISTRY) Andhra Pradesh residential junior College, Guntur. 54 %
10th Venkata raju English high School 56.7 %