Mohammad nawaz Munshi, Business Development & Customer Service

Mohammad nawaz Munshi

Business Development & Customer Service

Matco Scaffolding Rental Co LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Commerce
Experience
16 years, 8 Months

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Work Experience

Total years of experience :16 years, 8 Months

Business Development & Customer Service at Matco Scaffolding Rental Co LLC
  • United Arab Emirates - Dubai
  • My current job since May 2011

My responsibilities:

• Constantly developing existing sales process which will generate sustainable growth
• Maintaining accurate & informative monthly sales reports and documentation
• Attending sales appointment at client premises.
• Contacting prospective clients by phone and email
• Cold calling potential clients via telephone or personal visit.
• Site Co-Ordination & solving Queries and problems of Customers through coordinating with Supervisor at Site
• Documentation & Follow up with Clients for the payment Collection (Through Calling or by Visiting).
• Credit Controlling, making invoices & Statement of accounts.
• Monitoring emails and replying & preparing quotations & sales Co-ordination.

Relationship Manager at Angel Broking Ltd
  • India
  • July 2010 to April 2011

➢ Worked as Relationship Manager in "Angel Broking Ltd" from (October2010 - April 2011) in Hyderabad (India)

Angel Broking Limited is one of the leading and professionally managed stock broking firm involved in quality services and research. Angel Broking Limited is a corporate member of The Stock Exchange, Mumbai (www.angelbroking.com)

My Responsibilities:
• Meeting Clients and represent our product
• Demat Accounts
• Documents Collection and Verification
• Update the Client details in Company Database
• Co-ordinating with manager and seniors to solve the queries of the client.
• Followup the clients for cheque clearance.
• Giving Update information about Stock market and shares to client (if offline)

Business Development Executive at Carrion Building Equipment Rental LLC
  • United Arab Emirates
  • May 2009 to July 2010

➢ Business Development Executive & Document Controller, Credit Controller, Collections Executive in "Carrion Building Equipment Rental LLC" from (May 2009 - July2010) in DUBAI (U.A.E) (www.carryonberl.com)

Carryon BERL: It is a small scale Industry and based on Construction Line, It deals with Cradles (Gondolas) & Scaffolding Form Work which is used to access the Building external work like Painting, Cladding, Tiles Fixing & Plastering, and Signage Installation

My Responsibilities:
• Attending Site Meeting with Clients
• Generate Sales or get the Hire orders of Cradles and Scaffolding Equipment & Making Quotations
• Site Co-Ordination
• Solving Queries and problems of Clients through Co-ordinating with Supervisor at Site
• Making Monthly Invoices & Monthly Outstanding Credit of Companies
• Follow up with Clients for the payment Collection (Through Calling or by Visiting)
• Credit Controlling & Document Controller (Filing)
• Stock Record Updation & Maintenance.


PROJECTS WORKED
Client Project Worked
• Civil Co: Centrium Towers
• Uhud Building: Business Towers.
• Al Attar Group: Al Attar Golden Tower.
• Specialized Technical CO: Crowne Plaza (Yas Island, Abu Dhabi)
• Thomas Benett Signs: Premiere Inn Hotel, Rotana Hotels & Le meridian Hotels.
• Al Nekhereh Contracting: Amm Tower.
• Asthetix Co: Blue Towers
• Al Etihad Alum & Glass: Al Mamzar Beach Residency & Hotel.
• Al Reyami Signs: Standard Charted Bank & Emirates Bank..ETC.

Customer Support Executive at "Page point services Pvt Ltd"
  • India - Hyderabad
  • October 2008 to April 2009

➢ Customer Support Executive in "Page point services Pvt Ltd" from (Oct 08 - Apr 09) in India.

Project Worked: VSNL Broad Band Service (Both Inbound and Outbound process)

My Responsibilities:
* Solving Customer Queries
* Online Trouble Shooting
* Rising Complaints
* Co-Ordinate with the Field Executives to Solve Customer Queries

Online Researcher at V-Empower Solutions Pvt Ltd
  • India - Hyderabad
  • August 2007 to August 2008

➢ Online Marketing Executive in "V-Empower Solutions Pvt Ltd" from (Aug 07- Aug 08\} in India.
Project Worked: (www.golfflyover.com) this project is based on Information and Aerial View of Golf Courses which is Located in United States of America. (www.vempower.com)

My Responsibilities:
* Researching the golf course layouts with using different keywords in all search engines.
* Assigning the Golf Course layouts to the team members of Night shift to draw in Google Maps
* Drawing the golf courses in the Google maps based Software.
* Updating the Golf Course in Data base Software and it will update in Google Earth.

Education

Bachelor's degree, Commerce
  • at Ambedkar Open University
  • May 2012

SUMMARY ➢ Degree B.Com from Ambedkar Open University. (Distance)

Diploma, Electronics & Communications
  • at T.G.L. Polytechnic College in Adoni
  • May 2007

➢ Diploma in Electronics & Communications from T.G.L. Polytechnic College in Adoni.

High school or equivalent, High School
  • at T.G.L.V High School
  • May 2000

➢ S.S.C from T.G.L.V High School in Adoni (Andhra Pradesh)

Specialties & Skills

Customer Service
Sales Driven
Computer Service
BUSINESS DEVELOPMENT
CLIENTS
COLLECTION
COLLECTIONS
GENERATE SALES
INVOICES

Languages

Hindi
Expert
Urdu
Expert
English
Expert
Tamil
Intermediate

Memberships

National Social Service
  • Volanteer
  • August 2003

Hobbies

  • Social Activities, Playing cricket,
    1) Got Appreciation Certificate from District Collector & minister for participating in blood donation camp. 2) College Winning team Cricket Vice Captain and Got man of the series