Senior IT Specialist
MAPNA Group
Total years of experience :18 years, 3 Months
Design, documented and implemented the Head quarter office network with migration of 500 users and various services with minimum downtime and efforts.
• Design, documented and implemented of the HQ Server room that services over 40 Virtual Servers and Cisco switches, Routers and Firewalls. Upgraded include 10GB redundant uplinks to all network devices.
• Install, configure and maintain VOIP Communication branches to HQ office.
• Install, configure and maintain several Cisco VPN router servicing branch Sites across country
• Install, configure and maintain HP DL Series server running VMware for the Network services and Storage.
• Sourcing, Negotiation and Contract preparation with Network support and ISP’s in HQ and branch offices.
• Created procedures for Helpdesk system ticketing and tracing.
• implemented of solution for Servers, services and Network Devices Monitoring and reporting like Manage engine, Solar winds
• Implemented and Maintained VMware Horizon Virtual Desktop Infrastructure for one Branch office.
• Heavily involved in the upgrade of a domain environment full active directory consisting of more than 4 domain controllers hosting over 50 servers and nearly 750 client workstations.
Manage and troubleshoot over 400 Users.
• Install, configure, manage and troubleshoot: Active Directory with MS Exchange clusters, TMG 2010, HP MSA2000
• Responsible for the design, implementation, configuration and maintenance of Windows Server Components such as Active Directory, DNS, WINS, DHCP, FTP, IIS, etc.
• Monthly test patches and hotfixes and then push it to the servers.
• Configure, Upgrade, maintain and troubleshoot Cisco switches and routers.
• Implement and troubleshoot AD Group Policy.
• Heavily involved in the upgrade of a Windows NT domain environment to a Windows 2003 full active directory consisting of more than 10 domain controllers hosting over 400 servers and nearly 7000 client workstations.
• Provide solution for network with 3rd party software.
• Train New Employees
Manage and troubleshoot over 70 Users in HQ office.
• Install, configure, manage and troubleshoot: Active Directory with File, Print and Internet Sharing