Team manger operation jeddah
OSN Orbit showtime network
Total years of experience :14 years, 3 Months
Roles and Responsibilities:
• Directed and supervised all the functions of the distribution of the clients. Western Reign KSA.
• Provided support and information to My Team with the necessary information’s regarding the company business update.
• Prepared necessary monthly reports of the team performance and stock, for effective inventory monthly basis and reporting to management.
• Successfully handled responsibilities for on time installation and make sure satisfaction for our clients.
• Daily monitoring the cash collection from the team through B2T and clear the shifts with the finance department.
• Took part in hiring process of the staff for my region.
• Planed for employee training and development, to ensure customer satisfaction.
• Conducted performance appraisal of the staff.
• Ensured that organizational policies are adhered to by all employees and SOPs (Standard Operating Procedures) being followed.
• Coordinated with clients for any complain regarding the installation till client satisfaction.
• Ensured that consignments are packed as per specifications, and properly insured for the Remote area staff.
• Coordinated with compensation department for investigating and settling compensation claims
• Assigned duties and responsibilities to staff on shift
• Coordinated between regional branches for integrated services
• Daily Basis Monitor the productivity of the Team through Cognos.
• Daily monitor the stock Reconciliation through the B2T Report.
• Handle all the Western Area KSA more than 70 Technicians directly handled there EKTS Vacation ETC.
Associate Engineering diploma of Electronics from Pakistan Technical institute of Technical skills. 1991 -1994.