Head Investigations & Inquiries Department
Zarai Taraqiati Bank Limited
Total years of experience :16 years, 3 Months
Successfully spearheaded the Investigations & Inquiries Department, ensuring optimal
performance and alignment with organizational objectives.
Being a part of 3
rd line of defense, Effectively managed and safe guarded the interest of the
bank through effective fraud investigations and inquiries across various banking segments,
ensuring timely completion and comprehensive reporting to relevant authorities
Established and nurtured strong collaborations with internal and external stakeholders,
including FIA/NAB/SBP/regulatory bodiesfor receiving and sharing relevant information on the
Inquires Conducted and Investigations outcomes.
Analyzed fraud trends, patterns, and risks to identify areas for improvement and developed
targeted prevention strategies.
Conducted periodic reviews and updates of existing fraud prevention measures to ensure their
effectiveness and Implemented the whistle blowing function, fraud prevention policies and
procedures, minimizing financial losses with strong Internal Controls implementation.
Periodically presented departmental performance reports, Grey Risk Areas, achievements on
minimizing fraud risk through GAP Analysis and root cause approach, and challenges to Board
Audit Committee besides showcasing insights and best practices to senior management.
Built and maintained a highly skilled team of investigators and inquiry officers by providing
continuous recruitment, training, and mentorship opportunities, fostering a culture of
professional growth
Efficiently managed and executed and covered the risk based audits for a portfolio over Rs.
2000 Million. In more than 100 auditable segments (Branches, Management Offices), identified
potential risks, and maintained regulatory compliance, including Fraud Investigations and
AML/CFT Implementation. Employing a Risk-Based Auditing approach in line with IIA Standards
has been a key focus. My experience in this role has sharpened leadership, teamwork, and
stakeholder management skills. Key professional responsibilities include:
Developing and implementing a risk-based audit approach to identify and address potential
financial, operational and credit risks.
Preparing comprehensive audit reports that meticulously detail the results of the audit and
highlight potential risks.
Collaborating with and mentoring team leads and audit executives to ensure the quality and
accuracy of audit results, fostering their professional growth
Developed and implemented quality assurance processes to ensure effective audit reporting to BAC,
EACC & Stakeholders
• Updated SOPs, Manuals with GAP elimination viz a viz IIA Standards & The Regulator
• Root Cause of Frauds and Grey Risks, Recommendations
• Corporate Master Trainer for Audit and Company wide
• Liaison with Process Owners and other stake holders for eliminating the rood causes of identified risks, process GAPs and Improvement of Quality through updating Internal Controls
Prepared comprehensive audit reports that detailed the results of the audit and identified potential risks
• Managed a team of 20 Auditors and successfully completed the Risk Based (Annual/Semi) audits
• Value added reports with Overall Risk Assessments, Segment wise Identifications, Analysis and Recommendations
• Equipped the team with update reporting standards and presentations, imparted training for Quality Reports
• Planning, Execution, Reporting and Compliance of Audit in line with IIA & The Regulator guidelines for Banking Risk Segments and Process.
• Fraud Investigations, Inspections and reporting of Serious Irregularities to Board Audit Committee (BAC) through Chief Internal Auditor/Group Head
• Conducting Quality Reviews for identifications of Reporting GAPs, Risk Assessments and Risk Ratings of the Branch(es)/Audited Segments
• Corporate Trainer for Audit and Banking wide
•Developed audit policies and procedures that improved internal controls, Risk Ratings and reduced the risk of financial misstatements
• Prepared audit reports that accurately summarized audit findings, resulting in improved communication
with stakeholders
• Planning, Execution and Reporting for Audit with Major of Credits, Operations, AML/CFT, Accounts
beside managing Investigations & Complaint Cell of NRSP Bank.
•Strengthening of Internal Controls through Control Risk Assessments, Identification of Risks, Root Cause Analysis and audit reported Audit High Risks with respective process owners.
• Corporate Trainer (provided various training sessions to process owners, strategic and tactical managers on Audit, Controls and Compliance Risks with in Audit Universe)
•Conducting and managing Fraud and complaints inquiries across the bank.
• Budgeting for Audit resources with performance of efficient and effective audit activity with in timelines and budget keeping the objective of value for money audits.
•Developed and implemented a risk-based audit approach that identified and addressed potential areas of financial and operational risk
• Conducted operational audits that identified and resolved compliance
issues, resulting in a 50% reduction in the risk of fraud
• Fraud & Forgery investigations, Incident Reporting, Root Causes, Recommendations for prevention of Fraudulent Activities
• Risk Based Audit of Islamic Banking across the board on Pan Pakistan Basis.
• Identification of High Risk areas and suggestions to update the internal Control systems of the bank.
• Corporate Trainer for Branches and Audit Staff
•Planning Execution and Reporting of Audited Segments (Corporate, Islamic, Agriculture, Microfinancing and Commercial Segments) with focus on High Risk Areas like Cash, Bills, Remittances, Clearing, Income/Expense, Deposits, Operations, Credits, AML/CFT etc.
• Collaborated with regional management to ensure compliance with corporate standards and regulations
• Ensured compliance with company policies and procedures, resulting in a successful audit with no outstanding issues
• Developed audit plans and programs to ensure compliance with applicable laws and regulations
•To Manage and conduct audit in accordance with Banking Policy & Procedures and report to Head of Audit.
•Performed the activities of Audit for Corporate, Commercial and Islamic Banking Branches of the Bank.
• Implemented the procedures in compliance with State Bank (SBP) as per guidelines of Global Compliance Group.
• Surprise checking of High Risk procedures and monitoring of internal control systems to mitigate the risk of Fraud & Forgery.
•Team management for different branches and Audits.
•Conducted Control Risk Self Assessments
•Pre and Post Audits of High Risk Branches for identification of root cause analysis and taking the significant issues with process owners for effective compliance and strengthening of internal controls.
•Fraud enquiries and their results to management and devising controlling aspects as a result of frauds.
• Conducted Audit & Reviews for KYC/AML and Prudential Regulations for alignment of audit procedures with AML CFT Regulations.
•Verification of the accuracy, completeness and consistency of record with supporting documents of receipts, bills, contracts, Deposits, Clearing, Expenditure / finances for providing internal audit risk conclusions and reporting of identified risk areas.
• Corporate Trainer at HBL and IBP Channel of State Bank of Pakistan (Multan Chapter)
Certificate in Islamic Banking & Finance Given on the 28th day of June, 2019 by IIIB. IIIB is a Registered Training Provider with Finance Accreditation Agency, Malaysia.
ACCA Equivalence of MCOM Certificate Awarded by HEC
Fellow Member of Association of Chartered Certified Accountant
Membership of Associate Public Finance Accountant (APFA) is awarded by Pakistan Institute of Public Finance Accountants on the basis of ACCA Membership.
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