Hotels/Restaurants/Cafes Sales Section Head (HORECA Sales Section Head)
Nestle Waters
Total years of experience :10 years, 7 Months
Nestle Waters Dammam
HORECA Sales Section Head
Preparing daily, weekly, monthly Reports, Monitor KPI on HORECA Section, Organize and distribute salesmen schedules, Help HORECA sales staff achieve sales targets, Utilize information technology to record sales figures, for data analysis and forward planning, Coordinating and supervising the day-to-day sales efforts of the team, Leading, directing and motivating the sales team, Responsible for acting as the team leader and ensuring that all Salesmen meet their targets, Ensuring that the highest levels of customer care is given to clients, Handling customer complaints and concerns, Conducting meetings with Dubai nestle waters zone, Conducting field visits to market to ensure that all objectives are assessed.
Develop, implement and evaluate marketing campaigns.
Assist on distributing the promotional materials to various customers.
Organize informational events to promote the company’s services/ products and facilitate new
market penetration.
Assist on the development of social media marketing plan - website, Facebook, etc.
Follow up with Sales department for customers’ complains.
Academic Highlights Customer Relation Management Course: Built a professional CRM program for Cairo Amman Bank Advertising Course: Preparation of advertising campaign for international brand ' SARAR men wear clothes". Retailing course: Strategic planning for Baladna Ice Cream. Public relations Course: Preparation of development plan for Sky Advertising Agency to spread awareness in public relation for universities students and trying to make activities for them and let students involved with this activities. Marketing Management Course: Making a marketing plan for United Motors Trade. Strategic Marketing Course: Making strategies for MSS one of APIC group. Service Marketing Course: Making Blueprint and flower of services for Akasha Restaurant Voluntary works Assistance in the Union Club, Faculty of Commerce and Economics in the various activities for the College. Participating in commerce open day for marketing department.
June 2009 General Secondary Examination - Tawjihi Certificate Scientific Stream