Database Officer
Arab Jordan Investment Bank
Total years of experience :0 years, 4 Months
Developing and providing support for desktop solutions.
Connecting with Oracle database.
SQL Server.
Working on latest technologies and SDK’s, provide the super users and end users
with a training on the system.
Other task when needed.
responsible for customer support services via programming
customization, corrections and enhancements for the clients.
Provide a knowledge base to internal and external customers.
Provide accurate problem descriptions, with all necessary support documentations.
Provide resolution of support issues by having a strong understanding of the product
line.
Assist in the retention of support contracts by offering superior customer support
experience.
Assist in educating the clients.