محمد بسام فهمي, Database Officer

محمد بسام فهمي

Database Officer

Arab Jordan Investment Bank

البلد
الأردن - عمان
التعليم
بكالوريوس, Computer Science
الخبرات
0 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :0 years, 4 أشهر

Database Officer في Arab Jordan Investment Bank
  • الأردن
  • يونيو 2016 إلى سبتمبر 2016

Developing and providing support for desktop solutions.
Connecting with Oracle database.
SQL Server.
Working on latest technologies and SDK’s, provide the super users and end users
with a training on the system.
Other task when needed.

Customer service في Extensya Liberation Transformation
  • الأردن
  • نوفمبر 2016 إلى مارس 2016

responsible for customer support services via programming
customization, corrections and enhancements for the clients.
Provide a knowledge base to internal and external customers.
Provide accurate problem descriptions, with all necessary support documentations.
Provide resolution of support issues by having a strong understanding of the product
line.
Assist in the retention of support contracts by offering superior customer support
experience.
Assist in educating the clients.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في The Hashmite Univercity
  • سبتمبر 2016
بكالوريوس, Computer Science
  • في The Hashemite University
  • يناير 2016

Specialties & Skills

Visual Basic
COMMUNICATION SKILLS
COMPUTER HARDWARE
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DATABASE MANAGEMENT SYSTEM

اللغات

العربية
متمرّس
الانجليزية
متمرّس