محمد عابدين

• Gathering and discussing the customer business requirements, designing, implementing and support the solution.
• Understanding the environment and the required developments.
• Presenting the products and solutions.
• Building Vision and presenting it for the customer about the solutions they have, this usually was creating a business chance.
• Classifying the tasks if it is Change Request, Project, or Under The Support Contract.
• Develop, maintain and ensure service level agreement, processes and procedures are followed thoroughly.
• Develop and implement the intelligent buildings solutions, Handle design requests for enterprise networks and advanced technologies such as Data Center, Disaster Recovery in term of active networking.
• Work as a technical support engineer for Computer Data Networks, having hands-on experience configuring Cisco, Juniper and Linksys products.
• Understanding and comparing different WAN technologies and evaluate them in terms of requirements, features and benefits.
• Implement Complete Network structure for Access, Distribution and Core layers.
• Establish Switching/Routing and security solutions through all network devices.

• Gathering and discussing the customer business requirements, designing, implementing and support the solution.
• Understanding the environment and the required developments.
• Presenting the products and solutions.
• Building Vision and presenting it for the customer about the solutions they have, this usually was creating a business chance.
• Classifying the tasks if it is Change Request, Project, or Under The Support Contract.
• Develop, maintain and ensure service level agreement, processes and procedures are followed thoroughly.
• Develop and implement the intelligent buildings solutions, Handle design requests for enterprise networks and advanced technologies such as Data Center, Disaster Recovery in term of active networking.
• Work as a technical support engineer for Computer Data Networks, having hands-on experience configuring Cisco, Juniper and Linksys products.
• Understanding and comparing different WAN technologies and evaluate them in terms of requirements, features and benefits.
• Implement Complete Network structure for Access, Distribution and Core layers.
• Establish Switching/Routing and security solutions through all network devices.

" Responsible for maintaining Network infrastructure in KFH HO with Branches
" Re-engineered routing Route to load balance traffic across multiple ISPs links
" Responsible for designing, implementing and troubleshooting infrastructures for Core and edge switchs
" Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP
" Members of a team that designed and built network infrastructure
" Build and maintain Visio documentation database of network topology
" Enhancment the connectivity for main and backup inks.Checking and testing all wireless Backup links
" applaied Dot1x Configruthin (SNAC-symantec )

IP Telephony Engineer
 Manages the activities of the IP Telephony (IPT) Section
including Cisco and Avaya products operations and
supervises the assigned engineers; responsible for the
quality assurance of activities/services of the section.
 Troubleshoots and resolves complex IPT problems and acts
as technical focal point for major IPT problem resolution.
 Take ownership of assigned projects and manage all
phases of project delivery including planning, network
staging, implementation, documentation, and handover.
 Plans and executes complex network upgrade and network
migration activity.
 Network solution / design support as required.
 Installing and troubleshooting all the following :
 Call Manager Ver4, 5, 6, 7.X.
 Unity Voice mail Ver4., 5X
 IP Contact Center. IPCC Ver5.X
 Call Manager Express .
 Gateway Configuration (E1, Analog line ) .

Also Design Configer and Troubleshoots WIFI (LAN, WAN )
access point
 security solution (fortinet).
 IP TV Cisco .
 Fedora Linux operating system.
 Evaluate and install computer hardware, networking
software and operating system software
 Provide problem-solving services to network users.
 Perform data backups and disaster recovery
operations.
 Estimating the costs of installing computer programs
and maintaining the computer sets or networks sold for
customers.
 Gateway Configuration (E1, Analog line ) .
 S8300/S8500/S8700 Media server solutions .

Computer Engineer
" Evaluate and install computer hardware, networking software and operating system software
" Provide problem-solving services to network users.
" Perform data backups and disaster recovery operations.
" Fixing server (Compaq Products  proliant ) hardware and software.
" Estimating the costs of installing computer programs and maintaining the computer sets or networks sold for customers.