Mohammed abdullah Alhussain, Agent

Mohammed abdullah Alhussain

Agent

Kuwait International Bank

Lieu
Koweït - Ar Rumaythiyah
Éducation
Etudes secondaires ou équivalent, Administration And Business Administration
Expérience
11 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 5 Mois

Agent à Kuwait International Bank
  • Koweït
  • Je travaille ici depuis avril 2017

Communicate with customers and inform them about the latest offers available at the bank .
3) Receiving calls and assisting customers in activating services and reviewing the account statement.
4) Submit requests to the competent authorities to retrieve the amounts and raise complaints requests
to the concerned department to do the necessary.
5) Answer calls in English as a priority to receive calls .
6) Receive video calls and respond to customer inquires through social media .

Call Center Agent à Kuwait International Bank
  • Koweït - Janub as Surrah
  • avril 2017 à décembre 2020

handling customers complaints
working under pressure of calls
handling the team for 3 months as a supervisor
activate bank services for the clients
request a loans and calculate the salary for the clients
english calls supervisor
Processed a range of documentation and entered
information into databases.
Proactively participated in meetings and helped create new
practices
Receive video calls and respond to customer inquires
through social media .

Cargo Agent à National Aviation Services
  • Émirats Arabes Unis
  • mai 2014 à juin 2016

:
2) Coordinating personal and companies shipments for clients with customs.
3) Personal assistant for cargo operations manager .
4) Communicate with customers and inform them about the shipment receipt.
5) Responding to customer inquiries and assisting them in clearing customs shipments .

Customer Service Supervisor à National Aviation Services
  • Koweït - Al Farawaniyah
  • mai 2014 à juin 2016

Coordinating personal and companies shipments for clients
with customs.
Personal assistant for cargo operations manager .
Communicate with customers and inform them about the
shipment receipt.
Responding to customer inquiries and assisting them in
clearing customs shipments .

Administration à Expression English Institute
  • janvier 2012 à janvier 2014

- Job performed: Lab

Éducation

Etudes secondaires ou équivalent, Administration And Business Administration
  • à Arab Open University - Kuwait
  • janvier 2017

only one year i did studies in aou field

Etudes secondaires ou équivalent,
  • à Al Saif Al Ahlia Secondary School
  • janvier 2014

08 % • Expression English Institute For Private Training -lab Admin - From

Etudes secondaires ou équivalent,
  • à Al Saif Al Ahlia Secondary School
  • janvier 2014

08 % • Expression English Institute For Private Training -lab Admin - From

Specialties & Skills

CUSTOMER RELATIONS
ENGLISH
RECEIVING
BANKING
ACCOUNTANCY
COMPUTER SKILLS
pc, phones technology

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

KlB Certificate of Completion Fundamentals Of Islamic Banking Industry And Products (Certificat)
Date de la formation:
August 2017
Kuwait International Bank Certifcate of Completion Information Security Awareness Program April 2017 (Certificat)
Date de la formation:
April 2017

Loisirs

  • basketball