محمد عبدالله الحسين, Agent

محمد عبدالله الحسين

Agent

Kuwait International Bank

البلد
الكويت - الرميثية
التعليم
الثانوية العامة أو ما يعادلها, Administration And Business Administration
الخبرات
11 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 5 أشهر

Agent في Kuwait International Bank
  • الكويت
  • أشغل هذه الوظيفة منذ أبريل 2017

Communicate with customers and inform them about the latest offers available at the bank .
3) Receiving calls and assisting customers in activating services and reviewing the account statement.
4) Submit requests to the competent authorities to retrieve the amounts and raise complaints requests
to the concerned department to do the necessary.
5) Answer calls in English as a priority to receive calls .
6) Receive video calls and respond to customer inquires through social media .

Call Center Agent في Kuwait International Bank
  • الكويت - جنوب السرة
  • أبريل 2017 إلى ديسمبر 2020

handling customers complaints
working under pressure of calls
handling the team for 3 months as a supervisor
activate bank services for the clients
request a loans and calculate the salary for the clients
english calls supervisor
Processed a range of documentation and entered
information into databases.
Proactively participated in meetings and helped create new
practices
Receive video calls and respond to customer inquires
through social media .

Cargo Agent في National Aviation Services
  • الإمارات العربية المتحدة
  • مايو 2014 إلى يونيو 2016

:
2) Coordinating personal and companies shipments for clients with customs.
3) Personal assistant for cargo operations manager .
4) Communicate with customers and inform them about the shipment receipt.
5) Responding to customer inquiries and assisting them in clearing customs shipments .

Customer Service Supervisor في National Aviation Services
  • الكويت - الفراوانية
  • مايو 2014 إلى يونيو 2016

Coordinating personal and companies shipments for clients
with customs.
Personal assistant for cargo operations manager .
Communicate with customers and inform them about the
shipment receipt.
Responding to customer inquiries and assisting them in
clearing customs shipments .

Administration في Expression English Institute
  • يناير 2012 إلى يناير 2014

- Job performed: Lab

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Administration And Business Administration
  • في Arab Open University - Kuwait
  • يناير 2017

only one year i did studies in aou field

الثانوية العامة أو ما يعادلها,
  • في Al Saif Al Ahlia Secondary School
  • يناير 2014

08 % • Expression English Institute For Private Training -lab Admin - From

الثانوية العامة أو ما يعادلها,
  • في Al Saif Al Ahlia Secondary School
  • يناير 2014

08 % • Expression English Institute For Private Training -lab Admin - From

Specialties & Skills

CUSTOMER RELATIONS
ENGLISH
RECEIVING
BANKING
ACCOUNTANCY
COMPUTER SKILLS
pc, phones technology

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

KlB Certificate of Completion Fundamentals Of Islamic Banking Industry And Products (الشهادة)
تاريخ الدورة:
August 2017
Kuwait International Bank Certifcate of Completion Information Security Awareness Program April 2017 (الشهادة)
تاريخ الدورة:
April 2017

الهوايات

  • basketball