IT Team Leader
Agility - Kuwait
Total years of experience :19 years, 11 Months
duties and tasks within the IT department.
• Review completed tasks to ascertain compliance with standards.
• Monitor all team members and provide necessary advice and guidance.
• Perform periodic risk assessments and initiate risk control strategies.
• Coach all team members and motivate them to produce desired results.
• Organize regular seminars and trainings to teach team members new
techniques and methods.
• Keep up with trends in the constantly evolving information technology
industry.
• Perform regular IT audit to discover areas of weaknesses and fortify them.
• Work alongside other departments to achieve company goals and visions.
• Write and forward regular reports to the management.
• Provide solutions to any complex IT related challenges in the organization.
• Perform regular appraisal of team member’s performance and
devisestrategies to help with improvement.
• Carry out in-depth research to reveal new and better methods of handling
functions within the department.
• Ensure that the company’s data and information are protected
fromunauthorized access.
• Supervise repair and maintenance of all IT gadgets.
System monitoring and maintenance including configuration &
System monitoring and maintenance including configuration &
Installation, configuration and Troubleshooting of Microsoft Servers
• Diagnosing hardware/software and peripheral issues
• Technical writing, reporting and proposal writing
• Backup Strategies and daily administration of backup jobs
• Establishing SLAs for software and uptime
• Vendors evaluation
• Desktop Support for clients troubleshooting user end issues
• Designed and maintained Intranet
• Managed assets using Ms Access database
• Troubleshooting of hardware and peripherals
• Installation, configuration, implementation and maintenance of servers,
clients, and applications.
courses: Certifications & Courses 1. COBIT