mohammed abukhadra

Computer teacher and technial Support

unrwa

Location: Jordan - Amman
Education: Master's degree, Computer Science
Experience: 16 years, 10 Months

Work Experience

Total years of experience :16 years, 10 Months

Computer teacher and technial Support at unrwa

Jordan - Amman
My current job since August 2008

Educational Staff performs Education process Using E- Learning and The new learning strategies for all indicators.

Description of duties
 Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
 participate in student recruitment, registration,
 Collaborate with colleagues to address teaching and research issues.
 Prepare course materials such as syllabi, homework assignments, and handouts.

Mobile Customer Service and Technial Support Part time work at Orange Mobile

Jordan - Amman
July 2007 to July 2011

Description of duties
 Professional Communication with Customers, Verbal, Written, and Over the phone.
 Perform work flexibility and teamwork, planning, creativity, and managing performance to achieve goals.
 Abilities produce applications to connect agent with their supervisor in the customer care unit, fix station to all advisor in call center.
 Customer Service Excellence. Problem Solving / Dealing with Complaints.

Education

Master's degree, Computer Science

at Amman Arab university
December 2011

 Master Thesis Mobile Health Monitoring System via Bluetooth Technology.  J2ME , Mobile Bluetooth Programming Developer Mobile health monitoring system project, Mobile Tourist guide project.  Computer Programming: Web Application - (ASP.NET, VB.NET) Desktop Application - (Java, C++), Database: (Sql Server 2003, 2005),  Communication and presentation skills.