Deputy General Manager IT
FlyEasy India (ABC Aviation and Training Services Pvt. Ltd)
Total years of experience :23 years, 6 Months
Functioning as:
o Head of IT Department and administering various IT related requirements for Airlines industry
o Project Management for the startup of all Integrated solutions for Airlines Industry.
o Lead and Technical Advisor for all the Integrated Aviation Solutions, Project Management.
o Lead and Technical Advisor for Reservation Systems WORLDTICKET Enterprise system
o Lead and Technical Advisor for Departure Control System INK.
Managing:
o Website (www.flyeasyindia.com) connected to airlines booking engine for reservations/sales/operations
o ERP application ARMS (Airlines Resource Management System) for complete solution both operations & engineering (Project under implementation phase)
o Sub module for PRE-Flight integration with the Dispatch Operations.
• Looking after the implementation of all other like HR, Engineering solutions for Aviation industry
• Administering the Third Party Gateways functioning required for Credit / Debit booking / Payment transactions
• Planning of Blue Print for a future of 5 years which includes infrastructure setup, maintenance and expansion of sectors.
Accomplishments:
• Instrumental in successfully implementing WORLDTICKET AND INK System by executing effective measures,
• Managed the planning, phase wise for implementation of both Reservations and DCS system, data backup, migration, risk management, design and development of Operational Structure, planning of time frame for each module, training, resource allocation, network infrastructure upgrade etc. which comprised 3 phases covering areas such as Data Centre Virtualization, Network Security, Network Monitoring
• Collaborated with company vendors and management teams in initiating and developing a vendor continuity program that led to benefits such as risk mitigation and management, resource allocation, defining time strap, defining the scope and life span of the product & future upgrades
• Actively involved in multiple recoveries at the time of disasters such as Network failure at data centre, Power outage, recovery management during mirroring of large datasets, Unresponsive transactions after go live from third party vendors during verification of certifications (SSLs), DNS updates and the risks involved during migration for DNS updates
• Planned for a phased wise IT budget for a period of 5 Years of INR 350 Lakhs / USD 538 Thousand by recommending both the one time investment and phase wise categorization and classification and implementing suitable solutions depending on various futuristic requirements keeping in view the future expansion of business sector wise.
• Planned for 12 stations including 2 Hub stations within the domestic region of India.
Role:
• Functioning as:
o Head of IT Department and administering various IT related requirements for Airlines industry
o Lead and Technical Advisor for Integrated Aviation Solution ZAPWAYS, Project Management.
o Lead and Technical Advisor for Reservation Systems RADIXX Enterprise system (Phased out)
• Managing:
o Website (www.flydanaair.com) connected to airlines booking engine for reservations/sales/operations
o ERP application ARMS (Airlines Resource Management System) for complete solution both operations & engineering
• Maintaining reporting server for mobile application required for online booking
• Looking after the implementation of new integrated solution for Aviation industry Zapways
• Administering the Third Party Gateways functioning required for Credit / Debit booking / Payment transactions
Accomplishments:
• Instrumental in successfully implementing Zapways System by executing effective measures, Mar’15
• Managed the planning, phase wise migration from the existing system, data backup, migration, risk management, design and development of Operational Structure, planning of time frame for each module, training, resource allocation, network infrastructure upgrade etc. which comprised 3 phases covering areas such as Data Centre Virtualization, Network Security, Network Monitoring
• Collaborated with company vendors and management teams in initiating and developing a vendor continuity program that led to benefits such as risk mitigation and management, resource allocation, defining time strap, defining the scope and life span of the product & future upgrades
• Actively involved in multiple recoveries at the time of disasters such as Network failure at data centre, Power outage, recovery management during mirroring of large datasets, Unresponsive transactions after go live from third party vendors during verification of certifications (SSLs), DNS updates and the risks involved during migration for DNS updates
• Successfully implemented the Disaster Recovery and Business Continuity Project for Dana Air in Lagos, based on the mission risk management framework with 3 physical and logical data security layers
• Reduced annual IT budgets by INR 163 Lakhs / USD 264 Thousand by recommending data categorization and classification and implementing suitable solutions depending on data access speed needs using Storage Area Network (SAN) and Network-attached Storage (NAS) solutions
Role:
• Installed, upgraded and monitored SITA software (complete solution of Reservation System, Check in, Boarding) both in expert and GUI mode;
• Handled installation & configuration of:
o Server and Workstations
o LAN
o Software Applications
• Handled installation & configuration and troubleshoot issues related to routers, switches, etc.
• Generated and maintained reports for backup management, recovery, reports extraction, etc.
• Shared internet and intranet access with different Users
• Looked after BOS (Back Office) maintenance in R-Smart for payroll management, staff attendance, roster creation, leave management, operations control and coordination and day-to-day operational data updates for ground handling
Accomplishments:
• Pivotal in developing application software for Air India SATS using VB.Net and Oracle 9.2i as backend for day-to-day operation control in ground handling
Role:
• Monitored servers and resolved backend related issues
• Administered security involving port security on switch and IP security on router Via access list
• Maintained oracle database within the organization
• Played a key role as Team Lead for developing automated Modus Operendi Criminal Software to index/store/sort and filter the large database using VB.Net and Oracle 9.0i as backend (At DPO, Mahabubnagar as a freelance designer)
Role:
Teaching Post Graduate Courses at 10+2+3+3 level for Masters of Computer Application programme
Additional Roles:
• Administered:
o Maintenance of computer software/hardware; troubleshoot issues related to networking equipment, routers and switches
o Installation and configuration of workstations for IP based LAN
o Installation and configuration of administrating software applications
• Oversaw the prototype of backup management, reporting and disaster recovery including virus protection and eradication
• Prepared day-to-day work report using backing up of database, excel sheet, customization of data, clustering, indexing, etc. and shared the same with management for review
• Drafted monthly work status reports and updated technology specific documents
Bachelor of Commerce