محمد ابو السعود

- Develop and increase business by following up on potential leads by face to face presentations and keep CRM up-to-date.
- Identify and develop new opportunities across the delivery channels to deliver targeted growth. - Performing daily communication with the client to maintain and expand the existing relationship (B2C). - Prospecting new clients and establish new business relationships (B2B).
- Preparing business proposals as per the customer / partners requirements through addressing the company capabilities and diversification, and approving all service description documents prior to delivery.
- Identify customer needs in order to write a present proposal. - Negotiating the terms of an agreement and closing sales deals.
- Reviewing sales performance, aiming to exceed targets.
- Initial and monitor services performance and make recommendation of how to increase revenues.
- Performing other duties assigned by the direct manager.

- Build strong positive relationships with new VIP accounts to gain insight into individual customer's business priorities, needs and issues
- Develop a holistic view of the customer base to understand market trends and identify sales opportunities across the VIP accounts.
- Using an existing network of industry contacts to generate new business.
- Proactively identify new sales prospects and develop sales plans to close deals which profitably satisfy the customer’s business needs.
- Work with the Customer Marketing team to ensure that all product and service marketing campaigns are coordinated within and across the VIP accounts to ensure maximum value is derived from any promotional activity.
- Achieving Sales Target: 1-Prepare pipeline through telesales. 2-Create solid sales plan that supports achieving sales target.
- Ensure Clients Satisfaction: - Respond promptly; when a client emails or call, acknowledge the receipt as quickly as possible.
- Support customers’ problems by referring to the concern parties, follow up and update customer accordingly.
- Listen to customer feedback and write notes to act on it accordingly

- Product Support analyst.
- Merchandising.
- Web Site Layout.
- Marketing tolls.
- Google Tolls.
- Personnel Support and Employees request handling.

- Build strong positive relationships with new VIP accounts to gain insight into individual - Customer business priorities, needs and issues.
- Managing a portfolio of accounts. - Dealing with all aspects of a campaign.
- Using an existing network of industry contacts to generate new business.
- Leading project management activity.
- Achieving sales targets. - Maintaining and expanding relationships with existing clients.
- Closely following up on all business leads within a 24-hour response time line to clients
- Work well under pressure of organizing and attaining production schedules and timelines
- Provide the highest quality of service to the customer at all times