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Mohammed Adnan QASMI , GoDaddy product specialist

Mohammed Adnan QASMI

GoDaddy product specialist·Genpac

India

Bachelor's degree, Bachelor of Technology

Work experience

Total years of experience: 2 years, 1 months

GoDaddy product specialist

October 2021 - October 2023

Genpac

India

October 2021 - October 2023

○ Responsive Design and UX Improvement: Implemented responsive design and user experience improve
ments.
○ Domain Management: Oversaw domain registration, transfer, and renewal processes, managing over 200
domains with zero downtime. Optimized domain DNS settings and configurations, improving site load
times and search engine rankings.
○ Hosting Solutions: Managed hosting environments via GoDaddy's cPanel and VPS platforms, ensuring 99.9% uptime and eficient server performance. Migrated client websites to GoDaddy hosting solutions, reducing loading times by 40% and enhancing security.
○ Customer Support and Consultation: Provided expert advice on product selection, troubleshooting, and optimization, contributing to a 25% improvement in customer satisfaction. Conducted training sessions for
clients on website management and best practices, enhancing their understanding of GoDaddy tools.
○ SEO and Performance Optimization: Implemented SEO strategies and tools available through GoDaddy,
resulting in a 50% increase in organic trafic and higher search engine rankings. Analyzed website
performance metrics and applied best practices to boost page speed and user experience.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Education

Mahabubnagar

May 2021

May 2021

Bachelor's degree, Bachelor of Technology

India

Skills

Installation

Expert

Desktop Support

Expert

Technical Support

Intermediate

Microsoft Office

Expert

Computer Hardware Troubleshooting

Beginner

Customer Service

Expert

IT Technical Support

Expert