Mohammed Al-Ahmed, Customer Service Representative

Mohammed Al-Ahmed

Customer Service Representative

Saudi National Bank

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Business Management , Accountant
Experience
13 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 7 Months

Customer Service Representative at Saudi National Bank
  • Saudi Arabia - Khobar
  • My current job since June 2016

handle the customer's needs, sell and cross sell the bank products and
ensure the quality of the service to achieve the bank objectives

Remittance Customer Servers Agent at National Commercial Bank
  • Saudi Arabia - Khobar
  • February 2015 to June 2016

I work as manager assistant in the branch

- Complaint up to head office .
- Repair reports for the manager.
- Continue with customers service .
- I hold the training for new customers services
- Continue with customers to solve the issue in hold.
- In end the day i close the documents and the issues and send to archive center.
- Open new account.
- Re-issue cards.
- Follow-up foreign remittances.
- Update Customer Information.
- Activate dormant accounts and inactive.
- Request a statement of account.
- Add beneficiaries.

Accountant at World Electric
  • Saudi Arabia - Alahsa
  • January 2014 to April 2014

- Record all Expenses in Excel Control Sheet including Branches.
- Reconcile monthly bank statements.
- Reviewing the banks reconciliations, cash and petty cash book
- payroll lists of wages and salaries with timesheets.
- sort and add Chart of Account in the program accounting

Internal Audit at Yaseen Company for Contracting & Construction
  • Saudi Arabia - Alahsa
  • April 2013 to August 2013

i was in practical course for all types of accounting and auditing

Payroll Officer at Yasser Salman
  • Saudi Arabia - Alahsa
  • June 2011 to April 2013
Salesman at TV plant store
  • Saudi Arabia - Alahsa
  • July 2009 to March 2011

-

Education

Bachelor's degree, Business Management , Accountant
  • at King Faisal university
  • May 2014

5 point GPA 138 hour

Specialties & Skills

Accounting
Customer Service
Banking
HR Operations
Human Resources
MS Office
Report Preparation
Communication Manager
Flexibility
Relationship Building
Social Network
(Transfer Services (MoneyGram
Head TCR
CDM/ATM feed and unload
Mathematics
Marketing

Languages

Arabic
Expert
French
Beginner
English
Intermediate

Training and Certifications

Fundamentals of Investment (Certificate)
Date Attended:
July 2016
Money transfers (QuickPay) (Training)
Training Institute:
NCB Alahli
Date Attended:
October 2015
Duration:
30 hours
RBPFC (Certificate)
Date Attended:
November 2015
Valid Until:
January 9999

Hobbies

  • produce music
  • Sports , Bodybuilding