Technical Support Manager
Etadrees
Total years of experience :13 years, 5 Months
IT Manager; Manage Etadrees Website, Troubleshoot Technical problems (computers & Network), Help and assist clients with any technical problems, Train and assist client with Webex meeting center.
Medical Case Management; Conduct Investigation Interviews with Claimants, Writing Investigation Reports, Attending Medical Consultations with Claimants and report progress, Communication with The Claimants Employer for Case Management, Communication with the Claimant for Case Management, Managing case budget.
Troubleshooting PC's, Equipment replacement, Testing Devices, Troubleshooting Minor network Problems, Test small Networks.
Cisco Cirtification: Cisco Certified Network Associate (CCNA) 1 Cisco Certified Network Associate (CCNA) 2 Cisco Certified Network Associate (CCNA) 3 Cisco Certified Network Associate (CCNA) 4 IT essentials 1 IT essentials 2