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Mohammed AL-Johar

Account Manager

tabadul

Location:
Saudi Arabia - Riyadh
Education:
Bachelor's degree, agriculture science
Experience:
18 years, 8 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  18 Years, 8 Months   

November 2014 To Present

Account Manager

at tabadul
Location : Saudi Arabia - Riyadh
Training and qualification of the staff and suppliers of government agencies on the use of egp system also manage and solve conflicts with government agencies and assist Project Manager to solve any issues and facilitation .
December 2011 To November 2014

Training Officer . [Samba Phone]

at samba financial group (samba)
Location : Saudi Arabia - Riyadh
Training the new CSRs (customer service representative) for all the \[ Skills, Products, Systems \] to achieve highe level of quality .
July 2005 To December 2011

Trainer in Arab National Bank ( Call Center )

at Arab National Bank .
Location : Saudi Arabia - Riyadh
Training all our representative in arab national bank ( Call Center ), to present high quality in customer service .

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
February 2005

Bachelor's degree, agriculture science

at King Saud University
Location : Saudi Arabia
Training all our representative in arab national bank ( Call Center ), to present high quality in customer service .
July 2004

Diploma, Diploma in Networks Operation

at Al-Khaleej Training and Education Company
Location : Saudi Arabia
Training all our representative in arab national bank ( Call Center ), to present high quality in customer service .

Specialties & Skills

Microsoft Office software & the Internet- Expert

 Graphic Design - Web Design - Macromedia Design

Training

Requirement analysis

Quality Assurance

Retail Banking

Business Analysis

Customer Service

Public relationship

Microsoft Office

Call Center Development

Quality Center

Callcenter

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Intermediate

Training and Certifications

High Performance Team Work ( Training )

The Institute of Banking
May 2011

Report Writing ( Training )

The Institute of Banking
February 2011

Six Sigma Green Belt ( Training )

Management Expert Training & Consulting
December 2015

Project Management Professional ( Training )

KnowledgeBeam for consulting and training services
April 2016

The Retail Banking Professional Foundation Certificate (RBPFC) ( Certificate )

Issued in: July 2014

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