mohammed al muhanna, call center audit officer

mohammed al muhanna

call center audit officer

al sayer group

Location
Kuwait - Hawali
Education
High school or equivalent, btec diploma
Experience
3 years, 1 Months

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Work Experience

Total years of experience :3 years, 1 Months

call center audit officer at al sayer group
  • Kuwait
  • August 2008 to August 2011

call center audit officer for inbound / outbound work quality
also customer service and sometimes customer complaining handling. training staff and refreshing about a new product and the proper way to handle calls and cheching their work/ call quality

Education

High school or equivalent, btec diploma
  • at dubai aviation college
  • June 1997

Specialties & Skills

Inbound
Complaints Handling
Customer Service

Languages

English
Expert