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MOHAMMED AL-MUSHARREF, IT Technician, Information Technology & Systems Support

MOHAMMED AL-MUSHARREF

IT Technician, Information Technology & Systems Support·Group Five Pipe Saudi Ltd Co.

Saudi Arabia

Bachelor's degree, networking

Work experience

Total years of experience: 4 years, 5 months

IT Technician, Information Technology & Systems Support

January 2022 - Present

Group Five Pipe Saudi Ltd Co.

Al-Ahsa, Saudi Arabia

January 2022 - Present

• Rectifying technical issues & Providing L-1 Support to 150+ users.
• Deploying appropriate IT solutions.
• Make availability of systems to newly registered users with all pre-requisite tools and software.
• Resolving technical problems for PCs, laptops & printers.
• Responsible for maintaining internet/ Wi-Fi connectivity.
• Configuring and managing CCTV-Cameras
• Configuring and managing Printer over Network.
Achievement Performed
• Racking the servers and performing initial configuration.
• Provide User based trainings for internal portals, network printers etc.

Company industry:
Industrial Production

Education

Technical and Vocational Training Corporation (TVTC).

January 2021

January 2021

Bachelor's degree, networking

Saudi Arabia

Skills

ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
JOB INTERVIEWS
Intermediate
JOB INTERVIEWS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
WIRELESS LAN
Intermediate
WIRELESS LAN
Intermediate

Languages

Arabic
Beginner
English
Beginner