Mohammed Alnaji, Regional IT Support Spichalist

Mohammed Alnaji

Regional IT Support Spichalist

The Saudi British Bank - Sabb

Location
Saudi Arabia
Education
Higher diploma, Computer Siance And Network Engineering
Experience
20 years, 6 Months

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Work Experience

Total years of experience :20 years, 6 Months

Regional IT Support Spichalist at The Saudi British Bank - Sabb
  • Saudi Arabia - Jeddah
  • My current job since December 2003

Automation & Network Sections including
Voice communications & servers scalability for
Core Banking System. Also Banking
applications and other products.
❑ (Field Engineer) :
➢ Personal Computer (maintenance &
troubleshooting)
➢ Desktops and Laptops in high brand names
(Dell & Acer & Sony).
➢ Network cabling structure planner .
➢ Deploy Windows Platforms NT.
(NT4/2000/XP/Win7)
➢ Connecting ATM (VSAT, Leased line, Dial up
& fixing from A to Z
➢ Working for Voice communications & IP
Telephony for CISCO company .
➢ Working with Globus T24.
❑ (Help Desk Rep.) :
➢ Supervising Mobile Engineer group on-
site support
➢ Provide technical support & Solutions
➢ Remote Troubleshoot & step-by-step
assistant.
➢ One of my Responsibilities give training to
Corporate Client to install payroll software
program to support process the company
employee salary

IT Support Engineer at The Saudi British Bank - Sabb
  • Saudi Arabia - Jeddah
  • My current job since December 2003

After graduating from King Saud Univirsity, I was recruited into a field technician job and got paid to fix the Pc Problems Network problems and install Software and applications it was like living the dream.Now iam supporting more than 1500 employee in the bank fix there Pc laptop printers and fix any network problems fix Telphones problems any thing related to our IT department iam the team leader of our team

Education

Higher diploma, Computer Siance And Network Engineering
  • at King Saud University
  • March 1998

Specialties & Skills

Computer Maintenance
Lotus Notes
Desktop Support
Lotus Notes
manual testing
servers
ACER HARDWARE
AUTOMATION
BANKING
CUSTOMER RELATIONS
DELL COMPUTERS
DESKTOP PC
ENGINEERING
ETHERNET CABLES/CARDS
outlook
Microsoft
hardware
troubleshooting
team management
system administration
computer hardware troubleshooting
pc networking
operating systems
windows networking
windows 7
microsoft software
system maintenance
web development
service delivery
problem analysis
planning
service management
people management
service operations
team leadership
problem solving
network operations
operation
mechanics
maintenance engineering
windows server 2008

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

التوعية بمرونة الاعمال لموظفي خدمات تقنية المعلومات ومنسقي ادارة استمرارية الاعمال ٢٠١٨ (Training)
Training Institute:
Sabb Bank
Date Attended:
October 2021
Duration:
6 hours
Creative Problem Solving & Decision Making (Training)
Training Institute:
Sabb Bank
Date Attended:
March 2012
Duration:
10 hours
RAWAM- IT Security Awareness (Training)
Training Institute:
Sabb Bank
Date Attended:
April 2013
Duration:
10 hours
Successful Planning, Organizing, (Training)
Training Institute:
Sabb Bank
Date Attended:
September 2013
Duration:
8 hours
Focus on Anti-Money Laundering (Training)
Training Institute:
Sabb Bank
Date Attended:
April 2014
Duration:
4 hours
Focus on Compliance (Training)
Training Institute:
Sabb Bank
Date Attended:
April 2014
Duration:
6 hours
Time Management & Stress Control (Training)
Training Institute:
Sabb Bank
Date Attended:
August 2016
Duration:
8 hours
Supporting and Troubleshooting Windows 10 VB (Training)
Training Institute:
Sabb Bank
Date Attended:
May 2017
Duration:
8 hours
Finance for Non-Finance Professionals (Training)
Training Institute:
Sabb Bank
Date Attended:
August 2017
Duration:
4 hours
Administering System Center Configuration Manager and Intune (Training)
Training Institute:
Sabb Bank
Date Attended:
October 2017
Duration:
4 hours
Deploying Windows Desktops and Enterprise Applications (Training)
Training Institute:
Sabb Bank
Date Attended:
April 2018
Duration:
10 hours
Focus on Fraud Prevention (Training)
Training Institute:
Sabb Bank
Date Attended:
October 2018
Duration:
8 hours
Effective Presentations Skills (Training)
Training Institute:
Sabb Bank
Date Attended:
December 2018
Duration:
6 hours
Protecting Our Information (Training)
Training Institute:
Sabb Bank
Date Attended:
January 2019
Duration:
6 hours
Financial Crime Compliance Policy (Training)
Training Institute:
Sabb Bank
Date Attended:
April 2019
Duration:
4 hours
My Financial Crime Risk Responsibiliti (Training)
Training Institute:
Sabb Bank
Date Attended:
October 2019
Duration:
6 hours
My Financial Crime Risk Responsibilities (Training)
Training Institute:
Sabb Bank
Date Attended:
January 2020
Duration:
6 hours
Operational Risk (Training)
Training Institute:
Sabb Bank
Date Attended:
January 2020
Duration:
4 hours
Professional Code Of Conduct (Training)
Training Institute:
Sabb Bank
Date Attended:
February 2020
Duration:
4 hours
Harassment in the Workplace (Training)
Training Institute:
Sabb Bank
Date Attended:
May 2021
Duration:
6 hours
Email Security (Training)
Training Institute:
Sabb Bank
Date Attended:
August 2021
Duration:
6 hours
Operational Risk (Training)
Training Institute:
Sabb Bank
Date Attended:
September 2021
Duration:
6 hours
Effective Negotiation Skills (Training)
Training Institute:
SABB bank
Date Attended:
December 2012
Duration:
6 hours
Effective Interpersonal & Communication Skills. (Training)
Training Institute:
SABB bank
Date Attended:
July 2011
Duration:
6 hours
Self Time &Stress Management (Training)
Training Institute:
SABB bank
Date Attended:
November 2012
Duration:
6 hours
solving problems. (Training)
Training Institute:
SABB
Date Attended:
January 2018
Duration:
6 hours
Supervisor Skills (Training)
Training Institute:
SABB
Date Attended:
July 2011
Duration:
8 hours

Hobbies

  • Play Station 5
  • Riding Hourse
  • Playing Socore
    I won Champion place with. Bank Team